New

Dealer Relationship Specialist

First National Bank
United States, Pennsylvania, Harrisburg
Nov 24, 2024
Primary Office Location:409 North 2nd Street. Harrisburg, Pennsylvania. 17101. Join our team. Make a difference - for us and for your future. Position Title: Dealer Relationship Specialist Business Unit: Retail Lending Reports To: Manager of Indirect Lending Position Overview: This position is primarily responsible for developing and maintaining relationships with franchise and independent automobile and light truck dealerships for the purpose of purchasing from these dealerships retail auto and light truck consumer loan notes. The incumbent is responsible for meeting sales goals and objectives, maintaining an effective call program and enhancing the visibility of the Bank's indirect loan products and programs with an emphasis on maintaining and increasing volume. Primary Responsibilities: Develops and maintains relationships that produce new retail consumer loans within Bank underwriting and pricing structure and maintaining a professional and attentive relationship with scheduled and frequent visits. Acquires and maintains a detailed knowledge of each dealership's volume, exceptions, deficiencies, delinquency, efficiencies and loss ratios and responds to the dealerships appropriately with this information. Resolves customer problems including outstanding titles, outstanding drafts, reserve, funding issues and regulatory issues. Submits and maintains current, timely and detailed records of calling activities. Develops and maintains a strong knowledge of competitor programs including pricing and specials. Develops and maintains a strong knowledge of regulatory, policy and procedure of both industry and Bank policies. Develops, produces and assists in the production of management reports. Participates in the analysis of these reports responding with appropriate actions for the maintenance of a productive, profitable and efficient relationship with the dealership. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: High School or GED Minimum Years Experience: 3 Special Skills: Excellent project management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level BA or BS preferred. General knowledge of financial institution lending policy, procedures and regulations. Special Licenses and Certificates: N/A Physical Requirements: N/A Equal Employment Opportunity (EEO): It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.