Service Writer

Spencer Fluid Power, a subsidiary of Applied Industrial Technologies, offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

We are hiring a full-time Service Writer in Gillette.

As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Join the Applied family!

Why join us?

There is a reason we have been named a Best Workplace 21 times. Applied is listed as one of theWorld's Best Employers by Forbes for 2021. We have earnedthe Outstanding Employer Support award from the US Navy, we rank #8 in the top 50 Industrial Distributors, and we are a GSA approved vendor.

You'll receive rewards and resources to fulfill you both professionally and personally.

In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:

• A LASTING CAREER- Career paths are available in sales, operations, or management throughout the country.
• Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
• Professional development and training.
• Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice.
• Join a local team with company backing.
• Great work / life balance. Monday through Friday. There may be some overtime.
  

What you'll do:

This position is responsible for providing customer service and sales support for the service & repair shop. You will function as the liaison between the customer, mechanics and vendors on matters related to the service, repair and maintenance of hydraulic systems and components. Additional responsibilities will include, but are not limited to:

• Sourcing and purchasing hydraulic parts to support the shop operations
• Providing customers with quotes and expected repair times
• Assisting in the scheduling and coordination of repair jobs
• Assist the inside and outside sales teams as needed
• Parts delivery or pickup

Qualifications

• 2+ years customer service experience
• Fluid Power/Hydraulics product knowledge a plus
• Strong analytical and interpersonal skills
• Organizational skills, multi-tasking, prioritizing
• High school diploma or equivalent
• Purchasing and/or service writing for hydraulic shop / service department a plus

Come for the job. Stay for the career.Apply for immediate consideration!

As the world's largest fluid power distributor, the Applied Fluid Power network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Capabilities include system integration, manifold design, machining and assembly, electronic controls, fabrication, fluid filtration, programming, high speed hose assembly, engineering, repair services, and more. Additionally, Applied Fluid Power has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.

Applied Fluid Power is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389to let us know the nature of your request.