Administrative Team Specialist

MaineHealth
parental leave
United States, Maine, Biddeford
2 Springbrook Drive (Show on map)
Nov 06, 2024
Description Join Our Team as an Access Team Specialist (ATS) - Fully Remote Opportunity! Are you passionate about making a difference in people's lives? As an Access Team Specialist (ATS) with MaineHealth Behavioral Health, you'll play a crucial role as the first point of contact for patients seeking support and care. This fully remote position allows you to contribute to meaningful work from the comfort of your home. Here's what you'll do: Be the Voice of Care: Answer incoming calls with compassion, ensuring patients feel heard and supported. Support Our Patients: Work closely with local health clinics to triage patient needs and provide real-time solutions. Simplify Access: Help patients navigate their journey by scheduling, rescheduling, and canceling appointments, as well as managing prescription refill requests. Make an Impact: Serve as the "front door" to behavioral health services, creating a seamless and welcoming experience for all. If you thrive in a fast-paced environment, love helping others, and want to be part of a team that's changing lives, we'd love to hear from you! Apply today and become a vital part of our mission to deliver exceptional care and support to our communities. Required Minimum Knowledge, Skills, and Abilities (KSAs) 1. Education: Associate's Degree in Office Practices preferred. 2. License/Certification: N/A 3. Experience: Two years of experience in a healthcare, human services or business office required. 4. Additional Skills/Requirements Required: N/A 5. Additional Skills/Requirements Preferred: N/A Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.