Associate Peer Review Performance Manager

Location: Hybrid, Cary, NC

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.

The Associate Peer Review Performance Manager drives the day-to-day peer review performance for a segment of the Research Publishing journal portfolio. The Associate Peer Review Performance Manager will assess editor and editorial office performance across all journals, monitoring editor performance and managing expected behaviors and KPIs. This role will optimize performance to ensure adherence to best practices and promote a positive author experience at all stages in the author lifecycle.

How you will make an impact:

• Overseeing day-to-day management of the peer review and Journal Editorial Office services
• Overseeing and evaluating editor and admin performance across their segment of the Research Publishing portfolio
• Executing on and aligning their portfolio toward continuous improvement, workflow optimization, and adoption of peer review best practices and standards
• Focusing on the value-add strategies and tactics associated with the delivery of a rendered decision, including such themes as speed to decision, quality of author experience, and integrity of manuscript and workflows that underpin peer review process.

We are looking for people who:

• Have a minimum of two years' experience in a professional setting; experience in scholarly publishing preferred, but not required.
• Have the ability to ensure consistent application of best practices and assist in the development of improved procedures.
• Can develop/maintain collaborative working relationships with peers, colleagues, vendor partners, clients, and others; managing conflict effectively, coordinating to meet shared objectives, and actively managing change.
• Can establish rapport with clients, understand their needs, engage them in new opportunities, and guide then through changes, initiatives, and other projects
• Can oversee performance of vendor partner colleagues using effective communication and coaching skills
• Have the ability to manage multiple projects with competing deadlines

About Wiley:

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.

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