Support Service Coordinator

Rutgers University

United States, New Jersey, New Brunswick

Nov 16, 2024

Position Details

Position Information

Recruitment/Posting Title	Support Service Coordinator
Posting Number	24TM0468
Department	Off-Campus Centers
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey is seeking a Support Service Coordinator for Off-Campus Centers. Reporting to the Manager of Academic Programs, the Support Service Coordinator will provide (part-time) administrative and student support and program coordination for student-related activities and events for the Rutgers University Statewide site located at Mercer County Community College. Among the key duties of the position are the following: Serves as the program and student informational liaison, maintaining student data files, generating and reviewing reports (e.g., student enrollment, course offerings, rosters, etc.). Supports social media efforts (e.g., website, Facebook, etc.) for the Statewide Mercer County Community College location, and provides CRM support. Assists in providing facilities support, which may include but is not limited to, room scheduling, assigning and providing necessary equipment, coordinating with facilities management (e.g., reporting maintenance requests, repairs, etc.) and providing basic tech support. Assists students with successfully completing the enrollment process to the Statewide Mercer location.
Position Status	Part Time
Hours Per Week	up to 19.5
Daily Work Shift
Work Arrangement
FLSA	Nonexempt
Position Salary	Up to $30.00 per hour
Payroll Designation	PeopleSoft
Terms of Appointment	Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience	Bachelor's degree or equivalent combination of education and/or experience. Two (2) years of experience in administrative and program support.
Certifications/Licenses	A valid driver's license would be required for this position; Use of personal vehicle in order to travel for business demands.
Preferred Qualifications	Previous experience working in higher education.
Required Knowledge, Skills, and Abilities
Equipment Utilized
Physical Demands and Work Environment	This position is located off-site at Mercer County Community College (West Windsor, NJ). Ability to lift 25lbs. Ability to work a flexible schedule, especially during the academic year. May be asked to provide on-site assistance at other Higher Education Centers in NJ.
Special Conditions	Clean Driving Record.

Posting Details

Posting Open Date	11/15/2024
Posting Close Date	12/15/2024
Open Until Filled	No
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Off Campus
City	Trenton
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement