Scheduling Coordinator GI Clinic

The GI Scheduling Coordinator is responsible for coordinating and scheduling GI procedures and clinic visits for providers. This position provides excellent service to both internal and external customers by applying best practices and standard operating procedures.

Schedule: (Full time, Benefits Eligible, Hours 8:00am-4:30pm)

Location:

Central Campus

700 Children's Dr

Columbus, Ohio 43205

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Nationwide Children's Hospital. A Place to Be Proud.

Responsibilities

* Utilizes Epic/Optime to schedule procedures in GI Surgery, Main OR, Surgery Center, radiology and at the bedside.
* Manages and coordinates clinic/procedure schedules for GI providers.
* Monitors and analyzes scheduling errors to identify root cause of issues and works to implement a fix.
* Provides support to Central Schedulers and directs scheduling process.
* Reviews/triages NP referrals for patients seen by external GI providers.
* Collaborates across boundaries to improve communication and operations of the department.
* Manages and/or delegates multiple tasks simultaneously to ensure successful completion.
* Orients/precepts newly hired scheduling coordinators.
* Provides training and education for administrative assistants.
* Participates in Cadence team meetings as appropriate.

Qualifications

Education:

High School Diploma or Equivalent; business-related or professional development coursework preferred.

Experience:

• Sound written and verbal communication, interpersonal and problem-solving skills.
• Demonstrated basic computer skills.
• Displays a positive presence and interacts with all levels of staff, outside vendors, consultants, and physicians.
• Previous experience in a healthcare environment. Epic experience preferred.

Minimum Physical Requirement:

• Ability to lift objects weighing up to 20 lbs. (Occasionally)
• Sitting (Frequently)
• Talking on the telephone and in person
• Typing on a keyboard (Frequently)
• Walking (Frequently)

EOE M/F/Disability/Vet