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Patient Services Associate - PRI Pulaski County Crisis Stabilization Unit

University of Arkansas
life insurance, sick time
United States, Arkansas, Little Rock
2801 South University Avenue (Show on map)
Nov 19, 2024
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

12/31/2024 Type of Position:Clinical Staff - Nursing Job Type:Regular
Work Shift:
Night Shift (United States of America)

Sponsorship Available:

No Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:ICE | BHSL PC CSU PRI IP C

Department's Website:

Summary of Job Duties:The Patient Services Associate (PSA) in the Psychiatric Research Institute (PRI) Pulaski County Crisis Stabilization Unit is a specifically trained member of the unit-based care team who provides both clerical and patient care support. The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN, performs tasks and duties for which they possess the competency that do not require a licensed practitioner. In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit. Qualifications:

Minimum Qualifications:

  • High School Diploma or GED Plus 1 year of patient care work experience in the Health Care field

  • Excellent oral and written communication skills

  • Ability to accept and follow written and verbal instructions

  • Ability to communicate following Guest Care guidelines

  • Successful completion of the UAMS PCT and PSC courses

Additional Information:

Employee must successfully complete a UAMS-sponsored conflict management training to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within six months of hire.

Responsibilities:

  • Assists patients with direct patient care.

  • Accepts direction from RN and team members and follows through on delegated patient care activities.

  • Provides appropriate grooming/oral hygiene and comfort measure and assists patients with mobility-related activities.

  • Accurately and promptly documents all patient care tasks, vital signs, ADL, wave tests, and I & O's per unit and department standards

  • Obtains patient report and communicates with RN regarding patient care. Informs nurse of patient requests or complaints.

  • Carries out Plan of Care for patient using a Multidisciplinary Approach delegated by Team Leader.

  • Communicates effectively with other team members to facilitate patient care.

  • Assists patients and visitors with information and/or solutions to problems. Serves as a resource to support department member in performance of duties. Notifies appropriate staff of problems requiring prompt intervention.

  • Assists with admission, transfer, and discharge of patients.

  • Transports patients to other areas of the hospital as directed.

  • Performs other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Adult Maltreatment, Annual TB Screening, Child Maltreatment, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Hearing Frequent Physical Activity:Manipulate items with fingers, including keyboarding, Sitting, Talking Occasional Physical Activity:Kneeling, Standing, Talking, Walking Benefits Eligible:Yes
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