Director- Talent Acquisition Enablement

Altice USA
United States, New York, Long Island City
Nov 19, 2024
Altice USA Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. Job Summary The Director of Talent Acquisition Enablement will lead a geographically distributed operations and talent analytics team. This role partners closely with Talent Acquisition leaders, recruiters, hiring managers, HR Business Partners, and key stakeholders to ensure compliant, operational rigor within our processes while providing exceptional experiences to employees and candidates. The Director of Talent Acquisition Enablement enhances our ability to attract top talent through streamlined, innovative processes. Responsibilities Manage the Applicant Tracking System (ATS) and other talent acquisition platforms, ensuring effective, compliant, optimized, and standardized processes with continuous improvement and data integrity. Provide recruiting technology support and training to the Talent Acquisition team. Develop and maintain standardized full lifecycle workflows, templates, Standard Operating Procedures (SOPs), and guidelines for recruiters and CESs. Manage recurring Key Performance Indicator (KPI) reporting and analysis, design and deliver ad hoc reports, and routinely analyze Talent Acquisition metrics and capacity against benchmarks and targets. Monitor team, partner, and stakeholder engagement with processes and implement solutions to improve employee and candidate experiences. Oversee the configuration, customization, and integration of recruitment systems to meet the organization's needs and enhance user experience. Manage relationships with external vendors, including job boards, background check providers, and other service providers. Negotiate contracts, service level agreements (SLAs), and pricing terms with vendors to ensure cost-effective and high-quality services. Provide regular updates, reports, and insights on recruitment operations and performance to key stakeholders. Develop dashboards for real-time insights by business, team, geography, etc. Ensure legal and regulatory compliance adherence and continuous monitoring. Manage internal and external audits. Create and manage interview guides. Monitor end-to-end process adherence and quality. Identify areas to reduce costs without compromising process compliance, experiences, or hire quality. Monitor Talent Acquisition industry trends and best practices. Provide training for hiring managers, HR partners, and recruitment teams. Partner closely with HR partners and Talent Acquisition teams to understand their needs and support throughout the recruitment process. Oversee and ensure compliance with all relevant federal, state, and local employment laws and regulations, including EEOC, OFCCP, and other diversity and inclusion mandates, while driving continuous improvement in recruiting processes, policies, and reporting practices to meet organizational and legal requirements. Qualifications Bachelor's Degree or related experience in Human Resources, Talent Management, Learning & Development, Organizational Development, or a similar field 10+ years of experience in Talent Acquisition or Recruiting Operations in a fast-paced, dynamic environment Experience leading teams of coordinators, HR operations specialists, or project/program managers Experience with ATS systems, with a focus on compliance and reporting Successful track record in managing and prioritizing multiple concurrent projects with cross-functional stakeholders Strong analytical skills with the ability to synthesize information to provide innovative, out-of-the-box, compliant recommendations to improve processes and procedures Proven experience in leading and communicating change management for new tools, processes, and frameworks Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00-$201,960/year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.