Director of Residential Education and Housing (Chief Housing Officer)

The Department of Residential Education cooperates with the campus at large to create a community environment conducive to personal and professional growth. Residential Education staff are available to serve as peer educators, administrators, resource persons, and counselors. Professional maintenance staff provide facilities support and maintain rapport with students. This Team is dedicated to creating a safe, supportive and welcoming community for both the high school and college student population. We advocate for the enrichment of student artists' experiences by promoting self-awareness, providing healthy social opportunities, identifying resources for success, and presenting educational programs focused on developing lifelong skills. We strive to prepare a residential environment that gives all students an opportunity to be innovative, creative, and reach their fullest potential. We commit to proactively and efficiently addressing students' housing needs by creating a safe and healthy living environment. The Residential Education program at University North Carolina School of the Arts houses approximately 750 high school and college aged students.

The Director of Residential Education and Housing (Chief Housing Officer) plays a critical leadership role in creating and maintaining a vibrant residential experience for college students. The Director of Residential Education is responsible for overseeing and coordinating all aspects of residential education and housing for UNCSA's student community. The position requires a deep understanding of the unique needs of college students studying at a performing arts conservatory. The Director provides strategic leadership and oversight for all related aspects, including residential education programs, facilities management, budget development, staffing, and crisis intervention. This role reports to the Assistant Dean of Campus Life.

The Director works collaboratively with campus partners to enhance students' holistic learning development through their UNCSA experience. The Director must also lead the development and implementation of programming for college students, coordinating these efforts with other Student Affairs programming. These programs are essential for student development, aiming to nurture successful individuals and artists. Given UNCSA's demanding arts and academic programs, the out-of-classroom experiences facilitated by Residential Education and Housing are designed to promote comprehensive student growth, addressing their educational, recreational, social, and personal development needs.

This role advocates for the enrichment of college and graduate student artists' experience by promoting self-awareness, providing healthy residential opportunities, identifying resources that foster student success, and presenting educational programs focused on developing skills essential to thriving lives as global citizens. Staffing is a major responsibility, involving the recruitment, training, evaluation, and supervision of a professional team of around twelve staff members and a student staff of up to twenty-one. The varying age range of students makes effective staffing crucial to the university's mission.

Monday-Friday 8am-5pm workday with flexible evenings and weekends with on-call responsibilities on a rotation basis.

Competencies, Knowledge, Skills, and Abilities Required in this Position

Knowledge-Professional:
* Demonstrate leadership skills and abilities to lead a team of master-level professionals
* Customer service/Student focused mentality/Student development
* Demonstrate the skills to lead a project and work collaboratively as a team member
* Skill to independently compose letters, memos, reports and other written communication materials for a variety of audiences.
* Cultural Competency; demonstrated the skill to work effectively and respectfully with culturally and ethnically diverse students, parents, coworkers, etc.
* Demonstrated ability in understanding and interpreting University and departmental policies and procedures.
* A high degree of personal/professional integrity, respect for privacy and confidentiality, a sense of ethics, and a commitment to educating students.
* Knowledge of residential programming models and residential curriculum development

Program Monitoring and Administration:
* Skilled in developing essential training modules for professional residential staff members and support training for student staff
* Ability to monitor and evaluate the professional staff members' educational programming efforts

Training and Education:
* A Master's degree in higher education, counseling, social work, or student development with five years of direct experience working in a college residential setting.
* Working knowledge of student development theory, University policies, state/federal law, and law related to student privacy and right to know.
* General computer skills including, but not limited to, data entry.

Safety and Health Compliance:
* Exceptional analytical skills to discern information relevant to the investigation and resolution of allegations of student misconduct
* Ability to respond to emergency situations with instinctive decision making

Communication:
* Candidate must present excellent communication skills, strong organization skills, and experience supervising/training professional staff
* Ability establish rapport with the student body to help better serve them in all capacities necessary, including but not limited to personal support and resident conflicts.

This is an EHRA non-faculty position. PLEASE NOTE: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resumes WILL NOT be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations WILL result in your application being rejected for the vacancy and you will not be considered for the position. Other materials may be requested at a later time. Applications will be treated confidentially until the final stages of the search process. Salary will be commensurate with experience.

The University of North Carolina School of the Arts is an equal opportunity and affirmative action employer and all qualified applicants are welcome to apply without regard to age, color, disability, gender, gender identity, gender expression, genetic information, national origin, race, religion, sex, sexual orientation, National Guard, or veteran status.

EEO Contact Information
Applicants needing assistance with the application process are asked to contact: suttonar@uncsa.edu