Administrative Support to the Executive Director and Program Support to the Center for Excellence in Teaching and Learning for Student Success

Appalachian State University

$44,218-$48,004

United States, North Carolina, Boone

287 Rivers Street (Show on map)

Nov 19, 2024

Position Summary Information

Classification Title	University Program Associate
Working Title	Administrative Support to the Executive Director and Program Support to the Center for Excellence in Teaching and Learning for Student Success
Location	Boone, NC
Job Category	5
Position Number	000921
Department	Ctr for Excellence in Teaching & Learning for Student Success - 205250
Minimum Qualifications	Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job Functions	Appalachian State University's Center for Excellence in Teaching and Learning for Student Success ( CETLSS) is dedicated to growing excellence in teaching and learning, civic engagement, mentoring, and career support. We offer a broad range of services directly aligned with the university's strategic goals to support faculty and student success. This position serves as administrative support to the Executive Director and program support to the Center for Excellence in Teaching and Learning for Student Success. Duties and responsibilities of the position include but are not limited to the following: Creation and modification of internal processes for purchasing, travel, one-time pay contracts, and reservations/scheduling, in consultation with the Executive Director and other CETLSS staff. Submission of information collected through internal processes to institutional tools such as Chrome River, Docusign, PeopleAdmin, and Works (P-Card). Managing the overall budget for CETLSS by reporting expenditures and allocation of funds and sources on a regular basis. Event coordination, including securing space for events (e.g., New Faculty Orientation; Course ReDesign Institute), ordering catering and supplies, preparing event materials, tracking attendance, and set-up/tear-down. Collecting and organizing data, including program participation and evaluation data. Greeting faculty and staff who arrive at the CETLSS space in Anne Belk Hall for meetings and programming. Updating the CETLSS website to reflect programming and services. Coordinating the hiring, training, and supervision of student workers and monitoring their hours worked.
Knowledge, Skills, & Abilities Required for this Position	Knowledge of policies, procedures and precedents affecting program areas. Operational knowledge of the purpose of the program's organization including its mission, services, clients and measures of business effectiveness Ability to assess needs and assure assistance is appropriate to the situation. Ability to develop internal processes and prioritize workload. Ability to reconcile and manage accounting records of moderate variety and complexity, including preparation of financial statements and reports. Ability to develop and maintain productive and collaborative working relationships in order to facilitate effective service in assigned area(s) and problem resolution with clients. Ability to compose communication describing the work, resolving an issue, or initiating or terminating a procedure. Detail-oriented and capable of productive, independent work.
Preferred Qualifications	Previous office experience or an equivalent combination of education and experience. Exceptional verbal and written communication skills, organizational skills, and time management skills. Proficiency in records management, verifying and reconciling financial data, and maintaining personnel and payroll records. Familiarity with AppState tools such as Banner, Google Apps for Ed, Works (Pcard), Drupal (web content management), Chrome River, DocuSign, PeopleAdmin and Yo-Mart. Detail-oriented and capable of productive, independent work. Ability to work in and contribute to a dynamic, collegial, and professional environment with a variety of campus constituents.
Type of Position	Permanent Full-Time
Staff/Non-Faculty	Staff/Non-Faculty
Appointment Type	1.0
Work Schedule/Hours	Monday-Friday, 8:00 a.m. - 5:00 p.m.
Number of Hours Per Week	40
Number of Months Per Year	12
Mandatory Staff	No
Physical Demands of Position	To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Overall Competency Level	Advanced
Salary Grade Equivalency	GN09
Salary Range
Anticipated Hiring Range	$44,218-$48,004
Required Functional Competencies to Successfully Perform Job Duties.	Information/Records Administration: Utilize, reconcile, and manipulate data from different internal and external software systems. Demonstrate acceptable interpretations and applications of the Resource Manual, University Policies and Procedures requirements. Create and modify internal processes for purchasing, travel, one-time pay contracts, and reservations/scheduling, in consultation with the Executive Director and other CETLSS staff. Submit information collected through internal processes to institutional tools such as Chrome River, Docusign, PeopleAdmin, and Works (P-Card). Recognize, define, and resolve non-standard problems in budgets, payroll, and office operations. Manage the overall budget for the unit by reporting expenditures and allocation of funds and sources on a regular basis. In conjunction with the Executive Director, advise CETLSS staff on fiscal matters such as budget planning, budget analysis, and funding sources. Develops filing and retrieval systems for paper and electronic files. Collect and organize data, including program participation and evaluation data. Performs all tasks with attention to detail. Program Administration: Coordinate and schedule rooms needed for workshops and other programming during the academic year, during summer sessions, and for meetings and other activities. Provide logistical support for all meetings, workshops, institutes, and events. Event coordination, including securing space for events, ordering catering and supplies, preparing event materials, tracking attendance, and set-up/tear-down. Gather, organize, and present data for reports and assessment, in consultation with other CETLSS staff. Routinely update and edit the CETLSS website. Track office supply inventory and order necessary office and program materials and supplies. Perform other administrative duties as needed. Communication: Independently compile, analyze, assimilate, and compose information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge and interpretation. Create correspondence related to programming, as requested by CETLSS staff. Compose logical and cogent emails, memos, or letters to administrators, faculty, and staff. Create and maintain distribution lists (Google Groups) for university communication and announcements. Update weekly university announcements about upcoming events and programs. Manage digital signage in the CETLSS space, including creating and updating digital playlists.

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date	11/11/2024
Closing Date	11/24/2024
Competency Level Statement	Management will only consider applicants who meet the required competencies.
Special Instructions to Applicants	Please attach required documents: Cover Letter Resume Contact information for a minimum of 3 professional references
Search Chair Name	Tracy Smith
Search Chair Email	smithtw@appstate.edu
Applicant Pool Preference	External (Post on the Web)

Departmental Information

Quick Link	https://appstate.peopleadmin.com/postings/48673
Posting Number	201502759P