Residential Installation Technician

TEKsystems
$26.00 - $30.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Alaska, Anchorage
Nov 20, 2024
Top Skills' Details 1. General labor experience installing things in a customer home (ideally alarms, home internet, tv's, smart home systems, etc..) 2. Punctuality / Reliable Transportation 3: Customer Service Description: Qualifications: (They will receive training on and be doing the following:) 1. Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers. 2. Installing window breaks, door units, smoke detectors. 3. Troubleshooting signal issues to ensure alarm functions properly if needed. 4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels. 5. Test and verify signals for equipment 6. Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.). 7. Completing necessary customer paperwork for each job. 8. Cost ALL PART utilize for each individual job installed PRIOR to closing out job with dispatch center. 9. Maintaining accurate truck inventory of ADT products. 10. Provide top quality customer service. 11. Achieve 90% Goal Attainment for completed installations and zero "go-backs". Skills: Security, IP camera, Installation, Install, Service, Troubleshooting, Alarms, Cabling, construction, landscaping, Mowing, Gardening, Warehouse, Entry level, Maintenance, Oil, Lube, Tire, Facilities, Wire, Fencing, Roofing, Drywall, HDMI, Coax, Cat5, Ca6, Satellite, Cable, Electronics, Forklift, filter, home theater, residential, pool, HVAC, Cat6, Alarm installation, Alarm systems, Low voltage They will need to be extremely customer oriented, and display professionalism at all times in these customer homes. They need to be on time consistently. Must have Great Communication skills. This very important along with being reliability and possessing an adaptive personality. This person should have stellar interpersonal skills, along with the ability to think quickly on their feet, read non-verbal ques from the home's resident and have a solution oriented, customer centric attitude. Tools Needed/PPE Gear: 6-foot ladder (they can get a Little Giant that folds up if they drive a sedan), screwdrivers but preferably an electric drill, wire cutters, hand sheetrock saw. (This may take them some time to build up, but they need to understand the expectation) Must be able to use own Vehicle FAQ: What radius are they traveling too? They are going to try and keep them within a zip code or 2 of where they live FAQ: Is there mileage etc.? Customer will only reimburse for mileage in the rare occasion that they must go over 40 miles from location to another. Mask - since they will be going to customer homes, they should always have a clean face covering available at all times. Recruiting FAQs: FAQ: Is there weekend work? Yes. FAQ: How long is training? Depends on quickly the person picks up on the skill and when they get their license in. Typically, it's between 4-5 weeks. Experience Level: Entry Level oEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program *Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.