Residential Security Installation Technician

TEKsystems
$28.00 - $31.00 / hr
life insurance, vision insurance, paid time off, sick time, 401(k), retirement plan, mileage reimbursement
United States, Alaska, Anchorage
Nov 20, 2024
Job Title: Residential Security Installation Technician Location: Anchorage area Job Type: Entry Level Overview: Join our dynamic team as a Residential Security Installation Technician! We are seeking a motivated individual with a passion for customer service and a knack for hands-on installation work. If you enjoy working in a fast-paced environment and have experience with home technology installations, we want to hear from you! Key Responsibilities: * Installation & Programming: Install and program burglar alarms, CCTV systems (IP & Analog), DVRs, and access control systems in residential settings. * Equipment Setup: Install window breaks, door units, and smoke detectors to enhance home security. * Troubleshooting: Diagnose and resolve signal issues to ensure optimal alarm functionality. * Customer Interaction: Engage with customers on-site, providing hands-on support and addressing any inquiries. * Signal Testing: Verify and test signals for all installed equipment to ensure proper operation. * Customer Training: Educate customers on equipment usage and address any additional needs they may have. * Documentation: Complete necessary paperwork for each job and maintain accurate inventory of ADT products. * Performance Goals: Strive to achieve a 90% goal attainment for completed installations with zero "go-backs." Qualifications: * Experience: General labor experience in home installations (alarms, internet, TVs, smart home systems, etc.) is preferred. * Reliability: Must have reliable transportation and demonstrate punctuality. * Customer Service: Strong customer service skills and a professional demeanor are essential. Skills Required: * Installation and troubleshooting of security systems * Familiarity with cabling and low-voltage systems * Excellent communication and interpersonal skills * Ability to think quickly and adapt to customer needs Tools & Equipment: * Personal vehicle required for travel * Basic tools (screwdrivers, electric drill, wire cutters, hand saw) Travel Radius: * Primarily within a 1-2 zip code radius of midtown Anchorage. Mileage reimbursement is available for travel exceeding 40 miles. Training: * Comprehensive training provided, typically lasting 4-5 weeks, depending on individual progress. Work Schedule: * Monday through Friday during typical daytime business hours. Benefits: Eligible employees may receive: * Medical, dental, and vision insurance * 401(k) retirement plan with pre-tax and Roth options * Life insurance (voluntary for employee and dependents) * Short and long-term disability coverage * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Paid time off (PTO, vacation, or sick leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.