Workplace Experience Coordinator
 JLL | |
 United States, Washington, Olympia | |
 Nov 21, 2024 | |
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Key responsibilities include but are not limited to:
-Maintain and update employee communications via email and slack/social media -Facility walk throughs to ensure cleanliness and tidiness of office -Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup -Oversight of ServiceNow ticketing system for maintenance team -Perform clerical or administrative duties as needed, such as: assisting with filing and database systems, attendance records and other related office support duties -Coordinate the daily conference room schedule -Order, maintain and organize all kitchen and office supplies -Assist with the coordination and scheduling of office/building maintenance activities -Update phone lists, photo organization charts, and seating plans -Respond to basic client and general inquiries and escalate complex queries to the appropriate parties. Maintains a clean, organized and safe workspace -Assist with onboarding new employees (setting up workstations, parking, building access, etc.) -Assist with special events (client events, holiday events, team days, etc.) -Participate in facility programs with an expectation to continue learning and grow as a professional. -Greet/host/provide front desk support for all client guests, visitors, employees and direct all accordingly. -Manage mail and couriers, including but not limited to preparing both domestic and international courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely manner - Provide security badges for visitors and regular employees and perform daily/weekly audit -Comply with all the policies and procedures of JLL and client Facility. All requests included but not limited to the overall success of JLL and their client. Experience and Qualifications: -1-3 years relevant experience supporting multiple people in a professional services organization -Support a positive team environment with a friendly and can do attitude -Build rapport and cooperative relationships with customers and visitors -High level of proficiency and working knowledge of Outlook -Work enthusiastically in a team atmosphere, promoting collaboration and idea sharing verbally and through action -Ability to communicate effectively, both verbally and in writing -Strong organizational, interpersonal and communication skills -Strong ability to multi-task with multiple projects and deadlines in a high-volume fast paced environment -Ability to manage time well and be self-motivated, without direct supervision -Strong client service orientation; proactive working style and friendly, helpful attitude -Commitment to high professional ethical standards - Provide superior client service (85% weighting) -Contribute to the growth of the company (10% weighting) -Enhance own professional and personal skills (5% weighting) | |