Switchboard Operator

TEKsystems
$18.00 / hr
United States, D.C., Washington
Nov 21, 2024
Description: This individual will be sitting at the switchboard for the Hospital, transferring and answering all calls. This would look a little bit like the below areas of expertise: - All incoming calls, answer the call itself and direct it to the correct department, employee, etc. - Relay information to patients around hours, information desk info, and communicate this to all logistical employees throughout hospital - Answer patient questions and request for information. If they don't know the answer put the patient on hold and get answers before answering. - Taking emergency calls - Take down patient information for admissions, discharges and transfers. Track admissions and discharges per patients. - Any long-distance calls are made by this department. Skills: Customer service/support Data entry Sense of Urgency Additional Skills & Qualifications: Experience with taking and making calls, call center environment or heavy phone environment. Some sort of healthcare experience so they recognize healthcare terminology. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.