MRO Supply Manager

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Temporary
• End Date if Temporary: One year from hire date
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $100,000 - $120,000

Position Summary

The MRO Supply Manager will play a key role in supporting the Department by coordinating MRO supply purchases between the engineering team and Columbia's third-party MRO supply provider.

This role involves ensuring timely and cost-effective procurement, maintaining close communication with suppliers, and managing order status and inventory levels. This role will also be responsible for auditing supplier pricing, verifying fair market values, and participating in performance evaluation meetings of our MRO program vendor. Additionally, the position will assist in the management of the Maximo work order system to ensure accurate billing of chargeable work orders to customers. This includes working with the finance, operations, and customer service teams to ensure timely billing and minimizing discrepancies.

Responsibilities

• Materials Coordination:




• Act as the primary liaison between engineering staff and third-party material suppliers to coordinate orders, track shipments, and address any issues related to material availability or quality.
• Work to reduce delays that may impact the performance of maintenance or repair activities
• Assist in the identification and sourcing of unique and critical supplies
• Monitor inventory levels to anticipate needs and prevent material shortages, working with suppliers to ensure timely deliveries.
• Establish and maintain strong supplier relationships, negotiate pricing and delivery schedules to support project timelines and budget constraints.
• Assist in evaluating suppliers to optimize costs, quality, and delivery performance.




• Supplier Price Auditing and Performance Evaluation:




• Regularly audit prices charged by third-party suppliers to ensure compliance with agreed-upon pricing structures.
• Conduct market research and benchmarking to verify that supplier prices align with fair market values.
• Participate in regular supplier performance evaluation meetings, providing insights on cost, quality, timeliness, and responsiveness.
• Communicate and resolve any discrepancies or concerns with suppliers regarding price adjustments, performance issues, or overcharges.




• Billing and Work Order Management:




• Assist in the management of work orders, particularly work orders that require materials to be procured before work can be scheduled, as well as work orders that are chargeable to customers. Ensure that all relevant documentation is accurate and that billing is completed on time. Assist with scheduling work orders based on material availability.
• Collaborate with Finance and Customer Service departments to develop efficient processes for billing, tracking, and reconciling work orders, helping to reduce errors and delays.
• Review and audit work orders for completeness, ensuring that all chargeable activities are captured and billed appropriately.




• Process Improvement:




• Identify opportunities to improve the procurement, pricing audit, and billing processes, developing best practices and ensuring alignment with department objectives.
• Coordinate with supplier, finance, and operations to streamline material tracking and billing systems, implementing improvements as needed.




• Reporting and Analysis:




• Provide regular reports on material costs, supplier performance, price audits, and billing accuracy.
• Track key performance metrics to support decision-making and optimize materials management and billing functions.

This position offers a unique opportunity to work closely with operational teams, impacting key areas of procurement, cost management, and revenue capture. The ideal candidate will bring both strategic and hands-on expertise, demonstrating a commitment to excellence in MRO supply procurement, pricing accuracy, supplier evaluation, and billing processes.

Minimum Qualifications

• Requires a bachelor's degree plus three years of related experience; or equivalent in experience and education.

Preferred Qualifications

• Education: Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or a related field.




• Experience: 7+ years in materials management, procurement, billing, or related fields, with a focus on engineering or technical environments preferred
• Strong negotiation and supplier management skills.
• Proficiency in Maximo preferred.
• Knowledge of NYC metro area MRO supply market
• Excellent analytical skills, particularly in price auditing and cost control.
• Ability to effectively assess and communicate supplier performance.
• Attention to detail and ability to manage multiple priorities.
• Strong communication and organizational skills.
• A general understanding of higher educational institutions, urban medical centers, and facilities operations.

Other Requirements

• Type other requirements and/or special indicators if CUIMC

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.