Operations Project Manager

• Manage day-to-day support of creative content production and operations for in-store experiences.
• Work cross-functionally with creative, technology, retail operations, marketing and HQ to facilitate the launch of digital solutions supporting go-to-market initiatives.
• Manage day-to-day relationships with agency partners and internal teams to track projects.
• Lead internal approvals, documentation and communication across field, channel and account teams throughout the project lifecycle.

• Facilitate project planning and timeline management in partnership with external agencies and other internal teams
• Assist creative team in coordination of stakeholder reviews and approvals; manage change requests with agency partners
• Document, track and help prioritize projects, communicating status and risk to key stakeholders
• Create and publish project updates and overview materials
• Draft project kickoff documents for defined work streams and initiatives
• Work with product and marketing teams to secure creative assets to be used in digital solutions
• Assist in UAT and issue tracking
• Maintain content calendar for ongoing updates across digital signage networks

• 10+ years of project management experience, preferably in digital marketing, consumer electronics and/or retail
• Bachelor's degree in business administration or related field
• PMI or PMP strongly preferred
• Superior project management skills, including the ability to prepare written plans, adapt plans based on shifting priorities, and escalate to leadership when necessary
• Understanding of creative, design, and technology processes
• Strong experience with JIRA and Microsoft Office Suite (esp. PowerPoint)
• Demonstrated organizational skills, ability to prioritize tasks and manage time efficiently while maintaining attention to detail

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