Quality & Compliance Tech - Lead

Altice USA
United States, Missouri, Branson
Nov 23, 2024
Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary Optimum is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. Responsibilities Ensures quality control for all types of FTTH and HFC system plant, Installation, new build and. Assist in compliance of field service and safety requirements. Position will ensure technical field operation compliance for the delivery of all services. Produces Safety QCs as it applies. Must be able to perform all duties of a Field technician. Uniform compliance (tech appearance), including badge Ability to read and understand system maps for both HFC and FTTP Knowledge of construction and installations specifications related to building attachments and underground for new build QC inspections. Complies with safety guidelines as laid out in Optimum safety manual and in relationship to OSHA, National Electric Safety Code (NESC), National Electric Code (NEC), Blue Book, SCTE Construction and Fiber Manual and Performs QC inspections of new build. Completes any and all paperwork tasks related to QC compliance and ensuring all documentation is completed in a timely and accurate manner. Knowledge of field operational specifications related to underground installations. Ensures field compliance with OSHA, National Electrical Safety Code and Building Officials Code Administration. Qualifications Ability to perform all duties and responsibilities as described in all Field Technician positions in full and adequate manner High School Diploma or Equivalent. Valid States Driver's License within State of Employment and CDL where applicable. Min 5 years' experience with Field operations. Strong written and oral communications skills. Knowledge of all mdu, aerial, underground and BA installation materials and equipment, related hand tools, including technical familiarity with HFC and FTTP system plant components and wiring. Must possess good PC skills including knowledge of MS Office software. Ability to carry and climb a 28-foot extension ladder. Willingness to climb poles. Ability to read system maps. Ability to operate and maintain a vehicle. Ability to work in all weather conditions. Ability to assist management in handling customer complaints in a professional and complete manner At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.