Contracts Administrator

Why Join Us?

At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you'll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond.

To learn more about what we make possible, meet some of our customers or take a look at some of our solutions.

What you'll do:

Contracts Administrator is responsible working with the Healthcare Policy & Contracting team to ensure that all contracts are updated, maintained, and compliant.

Contract Administration: Ongoing auditing of current and new contracts to ensure all contracts are valid.

Credentialing/Enrollment: Coordinates and facilitates the enrollment of Tobii Dynavox credentialing and enrollment with various payers for professional services reimbursement. Reviews provider credentialing and/or recredentialing data for accuracy based on licensing requirements and various insurer payer requirements. Obtains information from professional providers and other sources. Completes timely application processes based on payer specific formats. Continually follows up on enrollment and/or recredentialing statuses until complete. Resolves issues as they are identified in a timely manner. Maintains systems/applications used in the enrollment processes.

Data Management: Responsible for data management within Salesforce, OMI, and other integrated company systems. Alignment of data from and to each system to allow for cohesiveness between Funding, Billing & Collections, and Finance.

As an Contract Administrator, you will be responsible for:

• Follow company rules and guidelines when reviewing contracts
• Retrieves applications and/or data from central repositories for provider data. Accesses various external websites, internal matrices, and contacts organizations to verify accuracy of information provided. Identifies whether application and/or document is clean or requires further review and routes to appropriate area. Enters verified data into the Provider Data Management Systems.
• Electronically contacts providers and/or internal departments when data is incomplete. Works with internal staff members, provider office staff, academic entities and/or other health related entities to obtain additional information.
• Generates reports from system for prioritization of work queue.
• Completes provider payer enrollment/credentialing and recredentialing with all identified payers in a timely manner.
• Resolves enrollment issues through collaboration with internal teams.
• Obtains and submits updated provider information from various sources state licensing, CMS, and other regulatory boards.
• Proactively obtains updated provider credentialing data prior to expiration. Creates, develops, and maintains applicable matrices and/or utilizes departmental software that supports the enrollment functions. Completes all additions, updates, and deletions.
• Communicates updated payer enrollment information including payer provider numbers
• Develops databases and spreadsheets for tracking organization providers. Ensures data is accessible/transparent for executive inquiries or other information as deemed necessary by management.
• Continuously searches for process improvements to achieve accuracy and efficiencies.
• Performs other duties as assigned.
• Liaison between departments for inter-departmental communication
• Content creation and delivery of healthcare policy updates

What you'll bring:

• Bachelor's Degree or 3-5 years equivalent experience
• 3+ years third party payer experience
• Knowledge of DME Billing and Prior Authorizations
• Ability to work cooperatively as a member of a team
• Demonstrated ability to communicate with clinical and reimbursement specialists
• Ability to communicate at all levels within an organization
• ERP/CRM experience preferred
• MS Office, including MS Word and Excel
• Excellent organizational abilities
• Detail oriented
• Minimal travel may be required
• Ability to work with interruptions
• Thrive in a fast-paced work setting

At Tobii Dynavox, our mission guides what we do, and our values guide us in how we do it. Across the organization, we are committed to being Collaborative, Considerate, Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity, we continuously challenge the status quo to create meaningful, customer-focused solutions for our customers.

At Tobii Dynavox, we believe in empowering individuals - including our employees - to reach their full potential. Here's what makes us unique:

• Purpose-Driven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day, your work makes a meaningful and concrete impact.
• "Yes, and..." Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you don't have to choose between personal and professional goals.
• Growth and Development: Whether you're advancing your skills or growing your career, we invest in your future with training, learning opportunities, and internal growth paths.
• Inclusive and Supportive Culture: Work in a collaborative, caring environment where diversity and individuality are valued. You'll feel connected to both your team and our global community.
• A Global Leader with Heart: Be part of an innovative, forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives.