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Remote

Field Food Service Manager

Global Partners LP
life insurance, tuition reimbursement, 401(k)
United States, Vermont
Jan 20, 2025
Job Description:

Our Field Food Service Manager coordinates and supports all Food Franchise & Deli activities in their assigned locations, trains, coaches, supports managers in ensuring all Subway standards are trained and followed at all locations. Works with the management team on the development of new business. Plans and set business goals for each location. Focuses on in store issues and is actively involved with the personal development of all team members.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives likeGlobalGLOand supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of "Energy" You Bring

  • Excellent written and verbal communication skills.

  • Strong time management and organizational skills.

"Gauges" of Responsibility

  • Food Offerings Management: Create and support diverse food offerings, ensuring they meet customer expectations for both immediate and later consumption.

  • Commissary Reporting: Review and analyze Commissary reports, providing actionable insights and recommendations to improve sales performance and address areas of concern highlighted in bad merchandise reports.

  • Beverage Program Support: Collaborate with on-site stakeholders to review and optimize the coffee program, enhancing beverage offerings to increase customer satisfaction and sales.

  • Menu Strategy Development: Evaluate and refine menu strategies by site, ensuring alignment with planograms and production capabilities to maximize efficiency and customer appeal.

  • Budget Achievement: Support sites in reaching budgeted gross profit goals and overall sales targets through effective food management and strategic initiatives.

  • Food Safety Initiatives: Champion food safety protocols by ensuring all locations have proper certifications, including Serve Safe, food handler certifications, and allergen training. Maintain documentation and compliance with safety standards.

  • Audit Follow-Up: Conduct follow-ups on food safety audits, ensuring that corrective actions are taken, and progress is made towards serving safe food to our guests.

  • Hospitality Support: Foster a welcoming environment for every guest, customer, and team member, reinforcing our commitment to exceptional hospitality in all sites.

  • Collaboration with Production Kitchens: Work closely with the site team to discover best programs to support Foodservice including Thaw and Serve Bakery through full production and scratch kitchens, (ALLTOWN FRESH), ensuring alignment with company direction and standards.

  • Ensures that correct operational procedures are followed and takes corrective action as necessary.

  • Coaches and trains Regional Managers, Territory Managers, GMs, ASMs and others for operational excellence, helps to develop new hire orientation programs, monitors training program to ensure quality training of all employees.

  • Develops and maintains preferred staffing level for food service programs Managers and assistant Managers. Implements training.

  • Supports local and national marketing initiatives.

  • Do dashboard evaluations when on site at locations.

  • Provides leadership to managers and staff in the assigned area to ensure compliance with standards set in the Subway/Ramunto's operations manual and applicable government regulations.

  • Responsible for ensuring the store is properly staffed, working with Manager to make sure all shifts are covered.

  • Completes online course work on University of Subway & Ramunto's as directed.

"Fuel" forYou

  • Coins!We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.

  • Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

  • The Road Ahead- We offer 401k and a match component!

  • Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service.

  • Give Back!We believe in community support. We know everyone gives in their own way, that's why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

  • First thing first, if you're interested in the role, please apply.

  • A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter willcontact you.

  • We conduct "in-person" (ZOOM) interviews and provide additional interview information or other items needed at that time.

Qualifications

  • Bachelor's degree in food service management, Hospitality, or a related field.

  • 2+ years of retail food sales and food service management or a similar fole.

  • Strong analytical skills with experience in data interpretation and reporting.

  • In-depth knowledge of food safety regulations and certifications.

  • Excellent communication and interpersonal skills.

  • Ability to work collaboratively with various stakeholders and teams.

  • A passion for food quality and customer service excellence.

  • Must be available to work flexible hours that may include early mornings, weekends and or holidays, assist other locations as needed, and be available via phone after regular business hours, weekends, and holidays.

  • Be able to freely access all areas of the store and must be able to work any area of the store when needed, including work in walk-in coolers and freezers.

  • Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally, grasping firmly, reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching.

  • Must be able to lift and carry up to 50 lbs.

  • Strong math and computer skills including Microsoft Office and email.

  • Must have reliable transportation and valid driver's license.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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