Configuration Specialist

Working in a collaborative team environment, maintain the configuration of providers, locations, groups, plans, and benefit limits in the managing system. Ensure accurate and timely completion of production tickets assigned to ensure client satisfaction and retention.

Essential Functions:

Add and update Benefit Limits, Groups, Plans, new providers, and new locations in the system

Upload fee schedules

Responsible for accurate set up of Direct Deposits

Configure and provide appropriate Web portal access to client

Generate and deliver reports as requested, timely and accurately

Responsible for new business configuration setups following established processes/protocols

Perform other duties assigned by the manager/ supervisor.

Job Specifications

Typically has the following skills or abilities:

2 years of experience in health insurance information, claims and data management systems.

Strong understanding of health plan terminology

Computer proficient, including Microsoft Excel and other MS Office tools

Must have strong analytical and critical thinking skills

Highly motivated and reliable individual with a strong sense of urgency

Strong Communication skills (Verbal and written)

Must be able to meet tight deadlines

Must be able to manage multiple tasks and production tickets simultaneously while maintaining a high degree of accuracy

Follow prescribed directions, processes, and protocols

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The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.