Customer Services Associate / Dorm

Customer Service Rep

Key responsibilities may include:

• Valid Driver License - Must be able to drive a cargo van, golf carts and Transit Van
• Must be able to work Monday thru Saturday 8am to 6pm and Saturday's 11am to 3pm - shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm
• Must be able to deal with high volume shipments from all courier
• Operate mailing and shipping & receiving
• Operate mail equipment, golf carts
• Order supplies and update employee lists
• Pick-up and deliver mail, parcels, to customers
• Lift large bundles of mail, overnight packages and shipments
• Handle time-sensitive material like confidential, urgent packages
• Provide courier & messenger services
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager
• participate in cross-training
• Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures
• Perform other tasks as assigned

The ideal candidates must be able to demonstrate the following qualifications:

• High school diploma or equivalent (GED) preferred but not required
• Minimum of six months customer service related experience required
• Minimum of six months related experience preferred
• A valid driver license with good driving record required
• Keyboarding and windows environment PC skills preferred
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• Lifting up to 55 pounds
• Standing for long periods of time
• Significant walking
• Willingness to submit to a pre-employment drug screening and criminal background check

"The pay range for this position starts at $13.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."