MSR/Teller - Floater

Recognized by the city of Alexandria as a Gold Employer, State Department Federal Credit Union is committed to providing the very best in opportunity and professional development. Headquartered in Alexandria, Virginia with assets exceeding $1 billion dollars, we recognize that our people make it happen.

We are dedicated to attracting and retaining top talent to ensure our continued success. Our legacy of exceptional service not only reaches the members we serve, but SDFCU employees. Through internal training and workshops, professional strengths are cultivated, and employees are given opportunities for advancement. Do you have what it takes to join our dynamic team? Enjoy competitive salaries, outstanding Health, Dental and Vision insurance within the first 30 days of service, matched 401(k) plan with 4% SDFCU contribution, tuition reimbursement, and monetary travel compensation.

Benefits and Perks of Working at State Department Federal Credit Union Include:

Diversity and Inclusion: Work in an environment that values and respects all team members.

Paid Holidays: Enjoy 12 paid holidays a year, including your birthday.

Flexible Work Options: Potential work-from-home options after the introductory period.

Generous Paid Time Off: Ample vacation and personal days to maintain a healthy work-life balance.

Tuition Reimbursement: Support for your ongoing education and career development.

Commute/Parking Incentives: Financial incentives for your daily commute.

Comprehensive Insurance: Access to excellent medical, dental, and vision insurance packages.

Gym Reimbursement: Stay healthy with our gym membership reimbursement program.

Team Bonding: Participate in company and team bonding events that foster a collaborative work environment.

Join us at SDFCU and be part of a team that values excellence, innovation, and professional growth.

The State Department Federal Credit Union is currently seeking a Member Services Representative (MSR)/Teller Floater to assist members and potential members with their credit union needs. Responsibilities include describing current products and services, setting up new accounts, and responding to members' inquiries. This role requires working in the Member Services area and on the Teller Line on a rotating basis, as well as traveling to various branches to provide coverage as needed.

Required Skills and Competencies:

- Minimum of 1-year teller experience or 1-year of customer service experience including cash handling and sales

- Ability to work fast and accurately with numbers

- Ability to solve arithmetic and mathematical reasoning problems

- Strong interpersonal skills.

- Ability to exercise sound judgment

- Strong organizational skills

- Experience working with Windows and Microsoft Office programs on a PC

The above information has been designed to indicate the general nature and level of work performed by the MSR/Teller. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required.