New

Summer 2025 Content Design AI Internship

T-MOBILE USA, Inc.
relocation assistance
United States, Virginia, Herndon
2340 Dulles Corner Boulevard (Show on map)
Jan 29, 2025
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Get hands-on experience, training-and a leg up on a bright future. Learn. Achieve. Build a career. T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way! This is a 12-week paid learning experience during which you'll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You'll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We'll give you hands-on projects and the chance to create an immediate impact. What It's Like We are looking for a Content Design AI Intern for Product Experience Design & Innovation. We are a multidisciplinary team of designers, researchers, content strategists, and accessibility experts who work together to define and design end-to-end product experiences for our customers. Content designers at T-Mobile are not only experts in UX writing but are strategic thinkers who collaborate with partners on information architecture, content hierarchies, user research, content consistency and governance, and more. What You'll Do In this role you will tap into your passion for machine learning and/or generative AI to help shape user experiences and content strategy to drive towards business and customer goals. You will partner with other content designers, designers, product managers, software engineers, and business partners, to integrate AI in the digital and Frontline experiences that T-Mobile creates for our customers, to improve our user experiences. Key Responsibilities As the Content Design AI intern, you will seek out and apply machine learning, generative AI, and/or nature language processing practices to incorporate into content strategy for product experiences. You will help create artifacts for AI training, sample prompts, content modeling, content governance, and more. You are self-motivated, innovative, and are driven by your passion for AI. You will also be an integrated member of the content design team, attending and contributing to content critique sessions and other content design meetings and activities. What It Takes Currently enrolled in a Graduate program in Communication Design, Communication and Media Studies, and/or English, with a focus on creative writing Expected Graduation of Spring, Summer or Fall 2025. Experience in an agency or corporate environment, with formal content training Strong grammar and editing abilities Previous experience in product, technology or digital function highly preferred Growth mindset, teamwork, learner, biased for action, critical thinker, collaborator, driven, flexible, thrives in fast-paced environments Minimum Qualifications At least 18 years of age Legally authorized to work in the United States Must have graduated within the last 12-months, OR be actively enrolled in a Bachelors or Graduate degree program Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education. Relocation assistance may be provided to program participants who reside more than 50 miles from the internship location. Intern wages range from $20/hour to $40/hour. The successful candidate's actual pay will be based on experience/location. At least 18 years of age Legally authorized to work in the United States Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.