Overview
Join our team as a day shift, full-time, Quality & Patient Safety Patient Experience Navigator Registered Nurse in Harker Heights, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.
Responsibilities
- The Quality Coordinator RN focuses on improving the patient experience, reducing hospital readmissions, and identifying process improvement opportunities.
- The role involves monthly data abstraction for assigned accreditation programs, submitting data to national databases, managing the hospital's readmission platform, and rounding on high-risk readmission patients before discharge.
Qualifications
Job Requirements:
Education required to obtain Registered Nurse (RN) licensure. RN in the state of Texas. 3+ years of clinical nursing experience. Strong analytical, problem-solving, and data analysis skills. Familiarity with data abstraction for accreditation programs and national databases. Knowledge of regulatory standards (e.g., JCAHO, CMS).
Preferred Job Requirements:
BSN (Bachelor of Science in Nursing). Previous experience in quality management, patient safety, or regulatory compliance in a healthcare setting. Experience with quality improvement projects in a hospital or healthcare setting. Familiarity with electronic health records (EHR) and data management systems.
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