LTSS Service Care Manager

Spectraforce Technologies

remote work

United States, Florida, Hernando

Jan 14, 2025

Title: LTSS Service Care Manager

Duration: 06 months

Location: Member facing - Hernando County, FL

Work from home but will be visiting members in facilities or their homes. 80% is member facing. (Region B) Herando County area, but able to travel to surrounding counties as needed.

Description:

Managing a case load for healthcare members with long term care needs.
Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a drivers license.
Member assessments and notes.
Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development
- Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact
- Authorize and coordinate referral for services
- Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care
- Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long term care services

Assist member with filing and resolving complaints and appeals

Required Skills/Experience:		Preferred Skills/ Experience:
1.	2+ years of Care Management experience (see above)	1.	Home health
2.	Experience with electronic medical health records	2.	Long term care
3.	Microsoft office	3.	Discharge planning
4.	Bilingual Spanish	4.
Education Requirement:	Bachelor's Degree	Education Preferred:
Software Skills Required:
Required Certifications:		Required Testing:

Position is offered by a no fee agency.