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Clinical Research Coordinator, Department of Psychiatry

Massachusetts General Hospital
United States, Massachusetts, Boston
185 Cambridge Street (Show on map)
Jan 14, 2025
The Department of Psychiatry Center for Digital Mental Health (CDMH) is looking for qualified college graduates with a background in psychology, neuroscience, social work, or a related field to fill openings for Clinical Research Coordinator (CRC) positions. CDMH studies evidence-based technology solutions to prevent, assess, and treat mental illness (e.g., depression, anxiety) and to promote mental health.
The CRC will serve as the primary liaison between patients, providers, and recruiting studies in the center. The CRC will frequently relay clinical and research information and directly resolve patient issues per provider instruction. The patient population is high acuity with complex psychiatric disorders, co-morbid medical issues, substance use, and overlapping psychosocial concerns. The CRC will work as part of a dynamic team of clinicians, researchers, professional staff, and other CRCs to ensure the highest quality of care and service to patients and their clinicians.
The position requires great discretion and judgment to manage sensitive information and organize priorities. This challenging and rewarding role would suit a self-starting person who enjoys multitasking, has excellent communication skills, and is detail-oriented. The CRC will monitor the pace and progress of recruitment into our research studies and serve as the primary contact for study participants. The CRC will ensure that all components of the participants' assessments and surveys are appropriately completed and tracked in the computer database.
Principal duties and responsibilities:
- Collects and organizes patient data
- Maintains records and databases
- Uses software programs to generate graphs and reports
- Assists with recruiting patients for studies (e.g., via social media)
- Obtains patient study data from medical records, physicians, etc.
- Conducts library searches
- Verifies the accuracy of study forms
- Updates study forms per protocol
- Documents patient visits and procedures
- Assists with regulatory binders and QA/QC procedures
- Assists with interviewing study participants
- Administers and scores questionnaires
- Provides a basic explanation of the study, and in some cases, obtains informed consent from participants
- Performs study procedures, including electroencephalogram (EEG), skin conductance, heart rate, and eye-tracking.
- Assists with study regulatory submissions
- Writes consent forms
- Verifies participant inclusion/exclusion criteria
- Performs administrative support duties as required
A Clinical Research Coordinator II performs the duties of a Clinical Research Coordinator I (above) and may also:
- Maintain research data, patient fields, regulatory binders, and study databases
- Perform data analysis and QA/QC data checks
- Organize and interpret data
- Develop and implement recruitment strategies
- Act as a study resource for patients and family
- Monitor and evaluate lab and procedure data
- Evaluate study questionnaires
- Contribute to protocol recommendations
- Assist with the preparation of annual review
- Assist PI in preparing study reports

Education:

Bachelor's degree is required with a background in psychology, neuroscience, social work, or a related field.

Experience:

New graduates with some relevant course/project work but without any prior research experience will be considered for the Clinical Research Coordinator I position outlined above.

Those with a minimum of 1-2 years of directly related work experience will be considered for a Clinical Research Coordinator II position.

Knowledge, Skills and Abilities:

- Careful attention to details

- Strong organizational skills

- Ability to follow directions

- Excellent written and oral communication skills

- Computer literacy

- Working knowledge of research methods

- Ability to demonstrate respect and professionalism for participants' rights and individual needs

- Ability to both work independently (i.e., self-motivated) and as part of a team (i.e., a collaborative team member)

The Clinical Research Coordinator II should also possess:

- Ability to work independently and as a team player

- Analytical skills and ability to resolve technical problems

- Ability to interpret acceptability of data results

- Working knowledge of data management programs



The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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