Title: Sr. System Testing Analyst
Location: Columbia, SC
Duration: 12 months, likely extensions - Partial Onsite - Remote Monday and Friday. Onsite Tuesday, Wednesday and Thursday.
Note: The team member can be requested to be onsite 100% as the business need dictates.
Duties:
- Provide service for multiple clients, including onsite service where needed.
- Make recommendations to clients on how to improve testing activities.
- Track quality assurance metrics.
- Participate in the design phase of projects to ensure that new or modified functions are developed using correct testing methodology.
- Arrange major activities between the client and IS staff to ensure maximum gain from technical resources.
- Complete supportive administrative and lead activities such as attending sessions with customers, planning and disbursing projects to team members, completing reports and developing processes.
- Perform testing duties which may involve reviewing test data, creating test cases, executing testing, and monitoring/documenting results.
- Mentor and provide guidance to testing staff.
- Perform quality checks across various IT functions to ensure quality standards, procedures, and methodologies are being followed.
- 40% Perform application testing analysis and lead activities that may include leading the development of test plans, cases, scenarios, and matrices, attending sessions with customers, planning and disbursing projects to team members, completing reports and developing processes.
- 30% Create test cases, execute testing, and document results. Define and analyze quality assurance metrics such as defects, defect counts, test results, and test status. Lead process improvement initiatives related to testing methodologies and techniques. Make recommendations to clients on how to improve operational workflows.
- 30% Provide service for multiple clients, which may include onsite service where needed. Facilitate and lead meetings with customers to understand and resolve technical issues. Mentor and provide guidance to testing staff.
- Team Name: EQE (Enterprise Quality Engineering) Claims and Data Analytics Team. They support testing of work efforts/projects. Immediate Team - 14 People - part of bigger Testing Department. They work on numerous projects related to claims processing, onboarding new plans to services and managed care work.
- Work Hours: Start time can be as early as 7:30 and as late as 9am with 8hrs to follow (excluding the lunch break).
- Overtime as needed based on business need.
- Travel between local building
- Weekends & Off hours as needed based on business need.
Required Skills and Abilities:
- Required Technologies:
- 3270 Sessions (Green Screens)
- Microsoft Products/Tools
- Nice To Have:
- Any Automation Tools
- SharePoint
- Strong analysis skills. Skill in testing data creation and manipulation.
- Thorough understanding of data processing terminology, operations, and architecture utilized in debugging application/environmental problems.
- Skill in negotiation and/or Influencing business or technical partners.
- Ability to write complex test cases/scripts.
- Excellent communication skills.
- Ability to document complex problems and assist in their resolution.
- Ability to understand functional connections between applications.
- Ability to utilize test requirements, specifications, diagrams, logic functions, etc.
Soft Skills:
Excellent project planning, organization, and management skills. Thorough understanding of data processing terminology, operations, and architecture utilized in debugging application/environmental problems. Thorough understanding of systems migration processes. Excellent written and verbal communication skills. Skill in testing data creation and manipulation. Ability to understand functional connections between applications. Ability to utilize test requirements, specifications, diagrams, logic functions, etc.
Required Education:
Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.
Required Experience: 7 years of IT experience to include experience developing test plans and/or test matrices.
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