Organizational Effectiveness Manager Senior Lead

"I can succeed as the Organizational Effectiveness Senior Manager Lead at Capital Group."

Based in Irvine, Los Angeles, or New York, and reporting to a member of the senior most HR Leadership Team, you will play a crucial role in enhancing and evolving our organizational development approach for the global enterprise. You will collaborate with the Human Resources team, the Enterprise Change Office, and executive leadership to drive organizational health in a dynamic environment. This includes refining our approach to organizational effectiveness and supporting our Long-Term Strategic Plan. You will lead a team to provide insights into the health of the organization, ensuring that our operating model, organizational design, and team effectiveness solutions are delivered with excellence and have a significant impact on the business.

The Organizational Effectiveness (OE) team at Capital consults across the enterprise to help drive business strategy through improved organizational alignment and operating model design. You will lead an experienced team focused on driving impact and achievement of desired business goals by translating strategy into operating capabilities, optimizing teams and elevating leadership capabilities.

We are searching for a leader and experienced OE/OD practitioner to join our team who has experience developing and implementing an Organizational Effectiveness function and leading other practitioners within a global, complex organization. You are excited by the opportunity to build on the strong foundation that has already been laid, deploying the expertise of the team across the broader organization, and energized by the opportunity to elevate the impact of the team and function. You are adept at generating and evaluating ideas and developing strategic solutions, balanced with pragmatism to judge their efficacy and practical impact within the organizational context.

This role may be based from our Los Angeles, CA, Irvine, CA or New York City, NY offices.

More specifically, you will be accountable for:

• Evolving and overseeing the enterprise-wide Organizational Effectiveness (OE) strategy and initiatives in support of company objectives. You will function as the OE subject matter expert to senior leaders across Capital Group and focus on developing relationships and strategic partnerships across the Enterprise.

• Providing OE consulting to business leaders to improve the effectiveness of the company through organizational diagnosis of people, systems, and structure.

• Facilitating the design and development of flexible OE solutions to effectively respond to evolving business needs. Business needs may include:

  • Workforce planning

  • Organizational transformation and realignment

  • Integration of teams

  • Significant change to business processes and tools

• Collaborating with HR leaders to ensure the most effective diagnosis and application of OE frameworks, models and tools.

• Researching OE best practices and identifying opportunities to upgrade frameworks, models and tools. Benchmarking programs as appropriate against industry best practices to ensure the Organizational Effectiveness programs are top quality and produce a solid return on investment.

• Developing relationships with leading OE consulting groups and academic institutions. Leveraging relationships to bring emerging thinking and innovation to the organization, as well as managing vendor relationships and partnerships as needed.

"I am the person Capital Group is looking for."

• You have prior success developing and implementing an Organizational Effectiveness function - including building a business case, developing approach and resources - within a global, complex organization.

• Over 10 years of experience in Organizational Effectiveness, consulting, and broad Human Resources or related fields. This includes both consulting and client-side roles, with a strong background in developing strategic viewpoints and thought leadership in talent development.

• You are a seasoned leader with experience managing, mentoring and developing other practitioners.

• You have a proven track record of influencing senior business leaders, demonstrating courage and ability to challenge conventional thinking and bring new ideas to the business. You are skilled at facilitating large group meetings, influencing senior leaders and developing consensus.

• You have an innate ability to develop and implement practical strategies that reflect the unique characteristics of individual channels and businesses, in keeping with the overall business strategy. Your program and project management skillset, as well as process management expertise has allowed you to guide prior teams on effectively advancing their long-term agenda, while executing on short-term plans and initiatives.

• Bachelor's degree is required; MBA or advanced degree in Human Resource Management, Organizational Development or similar is preferred.

Additional characteristics:

• You are an energetic, results-oriented individual with a high degree of intellectual curiosity and initiative.

• You are organizationally astute, with superior influencing, collaboration and communication skills, confident during challenging situations and maintaining a calm focus on results over time.

• You demonstrate a high-level of analytical rigor in formulating strategies, tactics, and goals, and are willing to challenge and question the status quo and recommend viable alternative solutions.

• Your presence, intellect, energy have served you well in driving and garnering success in high-performance environments.

• You have an innate ability and sense of urgency in generating and evaluating ideas, including the pragmatism to judge their efficacy within the organizational context.

*Capital Group associates enjoy a hybrid work schedule, with three days/week being in-office and two days/week working from home.

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.