Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiringinspired people, giving theminteresting and challenging work, enabling them withinnovative tools, and letting themshare in the company's rewards, we've found asustainable way to growin our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, andwe need inspired people like youto join us in our pursuit of building perfection.
Role Summary
Client Solutions Representatives are responsible for identifying and developing new client business within a region or area and cultivating relationships with partners and clients. This position will partner with Operations and Marketing on proposals and community relations activities to achieve business development and sales goals. In addition, this position will develop and implement strategic client solutions plans for geographic and vertical market sectors, and lead partnerships that support achieving sales goals and objectives. All activities will be performed in support of the strategy, vision, and values of JE Dunn.
- Autonomy & Decision-Making: Follows directions and refers all exceptions to supervisor.
- Career Path: Senior Client Solutions Manager
Key Role Responsibilities - Core
CLIENT SOLUTIONS FAMILY - CORE
- Performs active business development, marketing, and public relations activities in support of business goals.
- Researches, qualifies, and prioritizes potential customers.
- Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.
- Prepares, presents, and executes client solutions action plans for specific targets.
- Helps develop new business, sales, and client relations for defined markets.
- Helps with the development of proposals, presentations, and other client communications.
- Provides planning help to prospective and current clients prior to contract execution.
- Serves as a company representative on civic, business, charitable and professional organizations.
- Exhibits exemplary leadership skills and professional acumen.
Key Role Responsibilities - Additional Core
In addition, this position will be responsible for the following:
- Creating and implementing strategic marketing plans for assigned areas.
- Building and maintaining a professional network and actively engaging in that network.
- Preparing and presenting monthly marketing reports to designated executives.
- Manages the development of proposals, presentations, and other client communications.
- Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.
- Creates strategic relationships and partnerships with internal and external groups to position JE Dunn and leverage existing and new services.
- Provides leadership to operations team to prepare and execute successful interviews.
- Leads the client relationship development, including ownership of client relationship in partnership with other key team members.
- Prepares interview teams with key message points, supporting visual documents, and content delivery strategies.
- Always presents a positive disposition and maintains constructive interpersonal relationships when under stress.
- Research competitors' value propositions by gathering, analyzing, and acting on market intelligence.
- Challenges conventional thinking, solves problems, and develops creative solutions to assist clients fulfill their mission.
- Leads, supports, and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn's policy of non-discrimination and ensures positive proactive implementation throughout the organization.
Knowledge, Skills & Abilities
- Ability to perform work accurately and completely, and in a timely manner.
- Communication skills, verbal and written. - Advanced
- Presentation skills - Advanced
- Proficiency in MS Office.
- Proficiency in lead tracking and knowledge databases - Advanced
- Ability to follow up on inquiries in a timely manner.
- Knowledge and understanding of business objectives.
- Knowledge of organizational structure and available resources.
- Ability to solve complex problems quickly and effectively.
- Ability to deliver quality through attention to detail.
- Organizational skills - Advanced
- Listening skills
- Ability to adapt to change.
- Ability to manage budgets, maximize profitability and generate future work through building relationships.
- Understands business acumen and financial aspects of the contracting process in the construction industry.
- Knowledge and understanding of the proper use of the construction delivery processes.
- Ability to prequalify and prioritize opportunities.
- Ability to build relationships and collaborate within a team, internally and externally.
- Ability to gather, analyze, and act on market intelligence related to our competitors' value propositions.
- Ability to organize and assist project teams in preparation for presentation to clients, business partners, community organizations.
Education
- Bachelor's degree in engineering, architecture, construction science, marketing, business, management, or related field (Preferred)
- In lieu of the above requirements, equivalent relevant experience will be considered.
Experience
- 8+ years marketing or business development or related experience (Preferred)
- 5+ years people management experience (Preferred)
- Experience with Nebraska and Iowa market sector (Preferred)
Working Environment
- Valid and unrestricted drivers license required
- Must be able to lift up to 10 pounds
- May require periods of travel
- Normal office environment
- Frequent activity: Sitting, Viewing Computer Screen
- Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder
Benefits Information
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details. Click here for benefits details. JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace. JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request toaccommodations@jedunn.com JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.
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