Manager - IT

Requisition ID:873016

Position:Full-Time

Total Rewards:Benefits/Incentive Information

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

GENERAL FUNCTION

The IT Manager will oversee the technical planning, implementation, and performance management of the insurance division's applications. This includes managing a team of senior administrators, ensuring the smooth operation of all systems and leading technology initiatives that align with business goals and infrastructure standards. The ideal candidate will have a good technical background, excellent management and organizational skills, and proven ability to lead issues to resolution.

MAJOR DUTIES AND RESPONSIBILITIES

• Serves as a liaison between the application and infrastructure organizations to ensure alignment from inception through completion of assigned projects.
• Continuously evaluates the capacity and performance of all insurance applications/infrastructure and provides recommendations for improvements.
• Ensure systems comply with security standards and support the execution of work to remediate security findings.
• Partner with IT functional leads and vendors to achieve business and technical objectives.
• Assembles, assigns, and prioritizes incoming demand for the team.
• Identifies, assesses impact, and escalates issues (when needed) to appropriate functional areas.
• Facilitates issue management from triage to resolution; supports the completion of root cause analysis and remediation if appropriate.
• Confirms change management processes are followed by all team members.
• Assists in the evaluation, development, implementation, and adoption of solutions, processes, and methodologies.
• Maintains documentation of systems and processes for all functional areas of the department.
• Facilitates information gathering in support of audit controls.
• Supports the Sr Director in the development of strategic planning and roadmap evolution.

BASIC QUALIFICATIONS

• Bachelor's degree in MIS, Computer Science, Information Technology, or related technical field
• 5+ years' experience leading technical teams
• 7+ years' experience in information technology field
• Experience in leading technical initiatives and facilitating discussions
• SDLC understanding and basic knowledge of infrastructure technologies
• Highly proficient and knowledgeable in MS Office applications; Excel, Word, PowerPoint
• Strong verbal and written communication skills

PREFERRED QUALIFICATIONS

• HIPAA or Insurance knowledge

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.