Field Operations Manager

Join Ecolab's industry leading Pest Elimination team as a Field Operations Manager in the West Houston to Bryan/College Station, TX.

As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes and other commercial establishments. Within the team, you will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits.

Additionally, you will be responsible for developing and maintaining key customer relations within your territory.You will participate in recruiting, selecting, coaching and the performance management process.Throughout your career, you will uphold Ecolab's culture and policies to foster a safe and respectful work environment ensuring Ecolab's protocols and procedures are followed.

Shift:Combo

What's in it For You:

Competitive salary and benefits

Company vehicle

Access to best in class resources, tools, and technology

Grow your income as you drive district profitability

What You Will Do:

Leada team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws

Effectively select, train, develop and coach service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction

Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab

Ensure your team of service specialists achieves their financial and service delivery goals

Pursue sales and new business opportunities

Coordinate initial services and maintain inventory and perform QA visits

Build and maintain customer relationships within the market

Be a champion of safety and ensure your team upholds strong safety practices and values

Minimum Qualifications:

Completed High School Diploma or GED

3 years of field support or service related industry experience

Demonstrate leadership potential

Ability to work overnight hours

Ability to lift and/or carry 50 pounds

Obtain state certification required per industry standards

Current and valid driver's license and acceptable Motor Vehicle Record

No Immigration Sponsorship available

Preferred Qualifications:

Bachelor's Degree in process or completed

3 years supervisory or team leadership experience in a field support or service related industry

Proven record of meeting customer needs, quality service delivery and meeting business objectives

Exceptional communication and organization skills with aptitude to implement change initiatives

Good decision-making and problem-solving skills when handling challenging situations in a fast paced environment

Prior experience in value added sales and/or new account generation

Prior budget and P&L responsibilities

Bi-lingual