Store - Optometric Technician

WER WIR SIND

Wir sind EssilorLuxottica, ein weltweit fuhrendes Unternehmen im Bereich Design, Herstellung und Vertrieb von Brillenglasern, Brillenfassungen und Sonnenbrillen. Das Unternehmen vereint das sich erganzende Fachwissen zweier Branchenpioniere - der eine in fortschrittliche Entwicklung von Brillenglas Technologien, der andere in der handwerklichen Herstellung ikonischer Brillen. So entsteht ein vertikal integriertes Unternehmen, das einzigartig auf dem Markt positioniert ist, um den sich kontinuierlich weiter entwickelten Sehbedurfnissen der Welt und der globalen Nachfrage einer wachsenden Brillenindustrie gerecht zu werden.

Mit mehr als 180.000 engagierten Mitarbeitern in 150 Landern, die unsere einzigartigen und renommierten Marken vorantreiben, sind unsere Mitarbeiter kreativ, engagiert und werden fur ihre einzigartigen Perspektiven und ihre Individualitat hochgeschatzt. Mit unserer Vision See More be More" ermoglichen wir es Menschen Ihre Lebensqualitat mittels unserer innovativen Designs und Technologien, unserer auergewohnlichen Qualitat und unserer hochmodernen Verarbeitungsmethoden zu optimieren. Jeden Tag tragen wir dazu bei die Sehbedurfnisse und die Sicht auf die Welt von Millionen von Menschen zu verbessern.

The Optometric Technician at Target Optical creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receive the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service.

• Greets guests without delay when they enter the Shows urgency in providing service to guests and satisfying their needs.
• Determines the reason for the guest's visit; in store explains how to shop at Target Optical; in Doctor's office explains all required paperwork, tests, products and services as well as the appropriate time frame.
• Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Opticians, Doctor or Retail Management when necessary.
• Shows patience and courtesy to indecisive or difficult guests andpatients.
• Performs work accurately and thoroughly despite time pressure and guest volume. Identifies situations involving unsatisfied guests and acts quickly for resolution.
• Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
• Handles and files all patient records in an organized and efficientmanner.
• Places contact lens orders, processes shipments and properly submits invoices forpayment.
• Accurately operates the POS system, when required, collecting proper payment following
• Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized.
• Informs management of potential safetyopportunities.
• Demonstrates safe workpractices.
• Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately.
• Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
• Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
• Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist asneeded.

• Minimum of one-year strong guest service skills (internal/external)
• High School Graduate /GED or equivalent experience
• Strong communicator and listener to guests andassociates.
• Strong basic math skills (addition, subtraction, multiplication, division)
• Strong interpersonal skills (friendly, caring, patient)
• Sales skills
• Knowledge of store merchandise
• Familiarity with cash register, computers and calculators

• Previous experience in guest service, retail or optical

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