Project Associate

As the Project Management Associate, you will be responsible for:

• Frequent travel to all UCLA sites is required
• Patient Experience Surveys, Cash Controls, Finance, and various other projects
• Project management support for initiatives related to patient satisfaction data and the Quality Data Management (QDM) database
• Work with Patient Satisfaction Surveys to integrate quality measures with other programs in the Health System, including training and implementation
• Provide independent, administrative, analytical, and program support to FPG Finance including: Maintaining the EPIC CareConnect Cashiering Table to assist with integrating a daily direct feed from EPIC CareConnect to UCLA Campus General Ledger.
• Provide support to FPG Finance by analyzing financial reports related to the Cashiering Platform to minimize errors and ensure accuracy
• Provide in office Cash Handling Training, Site Visit Audits, Financial Reporting

We're seeking a self-directed, detail-oriented professional with:

• Frequent travel to all UCLA sites is required
• Proficient in all Microsoft Word, PowerPoint, Visio, and Excel with accuracy and appropriate formatting
• Ability to travel to all UCLA Ambulatory practices throughout the greater Southern California area
• Experience in leading, facilitating and sustaining service redesign and improvement in a clinical setting using proven methodologies. (LEAN) Experience supporting clinical colleagues through change with sound knowledge of change management principles and theory
• Ability to independently analyze information or problems identifies relevant factors, trends, and options, then implement and monitor solutions
• Writing skills to compose edit and proofread routine business correspondence using appropriate English grammar, syntax, spelling and punctuation
• Ability to initiate, develop, and maintain relationships with patients, co-workers, administrative personnel, managers, directors, and clinicians
• Skill in organizing and prioritizing workload in order to meet deadlines in light of changing, heavy workload and competing requirements
• Ability to work extended hours when needed