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Benefits Representative II

Werfen
medical insurance, 401(k)
United States, Massachusetts, Bedford
180 Hartwell Road (Show on map)
Jan 17, 2025
Job Information
Number
ICIMS-2025-8271
Job function
HR
Job type
Full-time
Location
Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States
Country
United States

About the Position
Introduction

Werfen

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We're passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.

Overview

Position Summary:

The Benefits Representative II assists with benefits administration for both US and Canada based employees. The position administers full range of benefits for employees, resolves employee benefit problems and communicates benefits coverage to employees; works with minimal supervision. This role communicates benefits program to employees through SPDs, brochures, vendor meetings, health fair and new hire orientations.

Responsibilities

Key Accountabilities

  • May coordinate and participate in Benefits Committee meetings and maintains meeting minutes as needed.
  • Reconciles benefit accounts by approving billing statements and ensures plan expenses are paid accordingly
  • Works with external parties, to include carriers, auditors, trustees, attorneys, record keepers and consultants, on benefits related issues
  • May assist with HRIS with annual benefits enrollment information and roll out the open enrollment process to active employees as well as coordinating the annual benefits fair
  • Counsels employees on retirement process and benefits
  • Resolves employee questions and problems by interpreting benefit policies and procedures
  • Assists with or handles annual compliance projects, to include 5500 filings and SARs, PBGC filings
  • Updates and disseminates benefits communications materials, including SPD's and open enrollment materials
  • Assists with 401(k) Plan communications to employees, including organizing meetings and coordinating communication efforts with vendor. May assist with annual 401(k) non- discrimination testing
  • Assists with pension database for current retirees
  • Retiree Medical Insurance Administration
  • Promotes employee wellness through seminars, newsletters and other communications venues
  • May assist with annual benefit plan audits for 5500 filings; resolves auditor questions and information needed
  • Process, monitors and tracks employee LOA's for STD and LTD and WC.
  • Manages COBRA adminisitration
  • Life Claims for active and retirees
  • Prepares special reports by collecting, analyzing, and summarizing information
  • Participates in new hire orientation
  • Assist with other projects as assigned

Networking/Key relationships

  • Human Resources (Benefits Team, HR Business Partners, Talent Acquisition, Training)
  • Finance (Payroll)
  • Facilities
  • External Vendors
  • Employees
Qualifications

Minimum Knowledge & Experience required for the position:

  • Bachelors' degree or equivalent. Minimum 5 years' experience in employee benefits administration. Solid comprehension of a wide variety of employee benefit plans and surrounding legal environment.
  • CEB or similar professional certification is preferred but not required
  • Experience in working with both fully insured and self-insured benefits plans
  • Familiarity or ability to assist with pension plan administration and calculations
  • Experience and familiarity with Canadian benefits is desired but not required.
  • Strong technical skills including familiarity and comfort with data bases, online websites, and Excel
  • Strong verbal communication skills and ability to work effectively with people. Good problem solving skills required

Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.

Skills & Capabilities:

  • Excellent written and verbal communication skills.
  • Strong customer service skills.
  • Technologically savvy with ability to comfortably and confidently learn and navigate databases and HR systems
  • Prior experience with ADP Workforce Now is preferable but not required
  • Solid Microsoft Office skills, particularly with Word, PowerPoint and Excel
  • Experience interacting with and maintaining confidential information
  • Highly organized and detail oriented.
  • Strong collaboration and team working skills
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to function well in a high-paced environment.
  • Self-motivated and ability to work independently

Travel requirements:

  • Limited travel to assist with communication and presentation during open enrollment or training sessions

If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.

Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.

We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.

www.werfen.com

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