Manager of Learning and Organizational Effectiveness

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Be the light tohelp uskeep our customers connected.If you are interested in a career and not just a position,Tampa Electricis the place to be!Tampa Electric offers competitive pay, acomprehensivebenefitspackageand opportunities for growth and development in a friendly and professional work environment.We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We're honored to serve approximately 780,000 customers across West Central Floridaand safely providethem with clean, affordable and reliable electricity. We've been doing it formore than 100 years, and there's so much more ahead.

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutionsallwhile keepingtop-notchcustomer service at the center of all we do.

Tampa Electricis a subsidiary of Emera Inc., a family of energy companies which alsoincludes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available inall ofthese locations.

The Manager of Learning and Organizational Effectiveness will develop and execute strategies to improve workforce performance and capabilities. Leading a team of learning professionals, they will work with business leaders to identify and address learning needs, aligning strategies with organizational goals. Collaborating with HR leadership, the Manager will promote company culture, manage engagement programs, and foster inclusion. This role also oversees leadership development programs, learning initiatives, and the assessment process.

KEY RESPONSIBILITIES

• Analyze the learning needs of the organization and develop strategies to meet individual and company-wide learning objectives.
• Working in close partnership with the HR leadership team (Tampa Electric and Emera), implement strategies to improve organizational culture, employee engagement, and overall workplace effectiveness. Conduct organizational assessments to identify areas for improvement.
• Design, develop, and deliver training programs that address current skills gaps and future needs, including leadership development, technical training, soft skills, and compliance training.
• Develop and deploy various types of training materials, including eLearning, facilitator guides, performance support tools, and job aids for multiple delivery methods.
• Coach initiative champions, subject matter experts, content developers, and other instructional designers on designing, developing, and deploying learning programs.
• Stay informed about the latest developments in learning trends, changes in learning theory, and advancements in learning technologies. Implement tools and methodologies to enhance learning experiences.
• Oversee the LMS platform and participate in learning system development and curation.
• Lead and manage the company's Tuition Assistance Program.
• Support the development and facilitation of new hire onboarding.
• Oversee the coordination, administration, and record keeping for selection assessments/testing.
• Lead the Employee Engagement Survey full cycle process across Tampa Electric, including reporting.
• Manage the I&D Council & Champions and lead the Employee Resource Groups.
• Establish metrics to evaluate the effectiveness of learning and development programs. Report on key performance indicators (KPIs) to senior leadership.
• Lead and support organizational change initiatives, ensuring that changes are smoothly and successfully implemented and that lasting benefits are achieved.

POSITION REQUIREMENTS

• Bachelor's degree in Human Resources, Organizational Development, Business, or a related field. Master's degree preferred.
• 6+ years of experience in learning and development, organizational development, or a related field, including at least 2 years in a leadership role. Demonstrated track record of progressive performance results and specific strengths in strategic thinking, large program development, and managing complex talent initiatives.
• In-depth knowledge of adult learning principles; utility industry experience is a plus.
• Ability to collaborate across multiple layers and departments within the organization.
• Strong leadership and organizational skills, with excellent facilitation and presentation skills.
• Strong project management and problem-solving skills, with the ability to manage several projects simultaneously in a fast-paced, growth-oriented, and time-critical environment.
• Excellent interpersonal and team-building skills.
• Strong oral and written communication skills, with the ability to express and exchange ideas, conduct presentations effectively, and build relationships with internal stakeholders.
• Comfortable working within and across various platforms and technologies, including a learning management system. Proficient in Microsoft Office Suite.
  
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TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to stormswill beconsidered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.