Enterprise Change Manager

Join the Weisiger Group Team

As a family-owned company under our fourth generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we've supported the strength of our communities by supplying equipment for critical infrastructure and commerce, and by funding programs that advance social and economic vitality. Being around for nearly 100 years means we change and pivot to capture opportunities and avoid challenges. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that's built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential.

Join a leading solutions provider and be a part of a group of highly skilled technicians, sales and support team members who exist to serve as a trusted partner to our customers, communities, and fellow employees.

Summary

The Enterprise Organizational Change Manager will drive the adoption of organization, process and tool changes for enterprise projects. This role is an integral role of the Weisiger Group Enterprise Project Management Organization (ePMO) team to deliver strategic change, organization design and governance, culture and technology adoption solutions that enable the success of transformation goals for Weisiger Group, Carolina Cat, and LiftOne.

This role interfaces with senior business and information technology leaders and team members, as well as vendors and external consultants. The ideal candidate will possess a strong combination of OCM Change Management, Organizational Alignment, Communications and Training knowledge for technical and non-technical projects.

This role will report to the Director of the ePMO of Weisiger Group and will be a member of the Business Technology team. As a Shared Services employee, the candidate will be expected to support two divisions that are headquartered in different areas of Charlotte, NC and have branches across the Southeast United States. Occasional travel will be required and will be based on the support requirements of the projects assigned. This is an onsite dependent role located in Charlotte, NC.

For the first 6-9 months in this role you will be required to be onsite 5 days a week. After you will transition into a hybrid model. Candidate must currently reside in Charlotte, NC. Relocation will not be provided.

Essential Functions

• Define and then employ a structured change management methodology to ensure a smooth transition to the future state and the associated role and processes changes related to the change.
• Work closely with project leaders to layout a change management program and roadmap for the length of the implementation project through hyper care and adoption. Assess the magnitude and timing of major changes, the organization's change readiness and the key stakeholders impacted by the change.
• Create and execute communication and training plans to ensure all employees are fully aware of the impending changes. Define activities to support change and transition initiatives. Create plans that accommodate the needs of different stakeholder groups impacted by the change. Work with resources to define and create training and tools.
• Identify potential points of resistance and develop counterstrategies to mitigate or minimize potential resistance. Assess the impact of change on the organization, using assessments of organizational culture, performance, and readiness for change. Account for events that impact employees and external stakeholder and review ongoing changes to identify change thresholds and potential change fatigue.
• Provide ongoing coaching and mentoring around good change management practices to senior leadership and project managers to increase their effectiveness in driving sustainable change. Lead a community of change agents and leverage trusted informal leaders to influence successful organizational change.
• Lay out plan and timing to work with the business and HR to redesign jobs, define behavioral competencies and performance metrics related to the new roles created with the change. Create mechanisms to incent new behaviors and role requirements.
• Other duties may be assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

Experience

• Bachelor's degree.
• Certification in a change management methodology.
• Minimum of 7 years of experience deploying change management efforts as a management consultant or member of an enterprise change team.
• Specific experience leading ERP/major systems upgrades/replacements and other technology/innovation high impact business process and organizational change projects.
• Significant experience in creating change management strategies that maximize employee adoption and business benefit.
• Track record of successful organizational change management related to IT systems implementations and enterprise-wide change initiatives.
• Experience in managing change job and org structures and influencing senior business leaders.
• Applicant should show experience running multiple projects and programs simultaneously to successful completion.
• Experience working in a company structure with multi-locations spread out over multi-city/state geographies.
• Depth of directing content/training development, as well as high impact presentations at all org levels.

Preferred:

• Proven experience in a consulting and/or client-facing environment and large-scale project management.
• Advanced degree in related specialization area.
• Corporate communications experience.
• Experience working with heavy equipment dealers or manufacturers or working with a family-owned business.

Knowledge and Skills

• Experience and deep knowledge of change management methodologies, approaches and tools.
• Exceptional written and oral communication skills, which are essential for interacting with key stakeholders at all levels across the project to manage, inform and influence successful project outcomes (MS Visio, MS PowerPoint, MS Word).
• Intermediate skills with team productivity tools (SharePoint, Smartsheet, etc.).
• Good working knowledge of industry-standard project management methodologies and ERP/technology implementation project life cycles highly desirable.
• Expertise in setting and managing stakeholder expectations.
• Deep understanding of the impact of change, and the interdependencies with and impact on the business.
• Financial and performance skills to ensure that organization change efforts improve project performance and business benefit realization.

Attributes

• Growth mindset with the desire to work in a collaborative environment.
• High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines.
• Ability to succeed in a fast-paced, dynamic and high growth technology environment.
• Accountable: Does what they say. Honors commitments. Takes action. Follows through.
• Detail Oriented: Gets the details right in all work products and communications.
• Positive & Engaged: Brings a positive attitude to work. Understands that employees succeed together.
• Principled: Does the right thing. Remains honest and provides constructive feedback.
• Adaptable: Improve always. Seeks to continuously improve the business, the team, and themselves.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.