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Overview Job Summary Manages Mid-Revenue Cycle Optimization operations to ensure the development, standardization, and maintenance of Mid-Revenue Cycle data, system access, processes, and equipment. Supports Mid-Revenue Cycle applications, reports and maintains databases to ensure accuracy. Responsible for managing the day-to-day operations of the Mid-Revenue Cycle optimization & technology teams including Facility (HB) and Professional (PB) Coding applications, Health Information Management (HIM) applications, quality reporting metrics, and division database support for Advocate Health. Essential Functions
- Responsible for managing Mid-Revenue Cycle optimization, data, access, and equipment-related projects and deploying efficient solutions. Manages project timelines and develops plans to ensure projects are completed successfully within deadlines; facilitates project resource allocation and communicates status updates with impacted stakeholders.
- Provides consultation on the development of KPIs and ensures accountability for improvement in Mid-Revenue Cycle processes. Maintains metrics for success with key operational leaders and makes data-driven recommendations that promote performance improvement and operational excellence.
- Develops data tools, definitions, and reports that support Mid-Revenue Cycle Operations. Collaborates with Mid-Revenue Cycle leaders to evaluate performance improvement needs and provide guidance on appropriate and relevant solutions.
- Documents the source of truth for Mid-Revenue Cycle KPIs and promotes data transparency, accuracy, relevancy, consistency, and timeliness across all reporting publications.
- Identifies, monitors, and assesses Mid-Revenue Cycle system processes and requirements for assigned applications to ensure effectiveness, consistency, and standardization. Performs workflow analysis and maps Mid-Revenue Cycle critical business processes using industry standards and best practices.
- Responsible for all EHR and EHR-interfaced operational functions, such as system logic maintenance, coding, and documentation management workflow designs, and EHR upgrades. Manages the system logic and work queue maintenance programs to regularly review for accuracy, appropriateness, and relevancy.
- Participate in service request coordination program for communicating with IT on behalf of Mid-Revenue Cycle Operations. Partners with IT and third-party vendors to ensure all software and interfaces are current, functional, and to reduce potential delays.
- Manages Mid-Revenue Cycle teammate equipment, system access, and remote work processes in alignment with organizational policy.
- Collaborates with Revenue Cycle leaders, IT, Compliance, and Clinical Informatics to ensure that Mid-Revenue Cycle practices promote patient safety and support compliant reimbursement practices. Strengthens connections and builds relationships with key operational leaders and stakeholders.
Physical Requirements
Works in a fast-paced office/hospital environment. Work consistently requires sitting and some walking, standing, stretching, and bending. Some travel may be required. Education, Experience and Certifications
- Bachelor's degree or equivalent experience required.
- Relevant Coding, HIM, or system certification issued by American Academy of Professional Coders (AAPC), American Health Information Management Association (AHIMA) or Epic.
- 5 years of experience in coding, health information management, or revenue cycle technology for a large complex health care system.
- Includes 2 years of supervisory or lead experience in coding, health information management, and/or healthcare technology/ project management
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Atrium Health
remote work
Jan 18, 2025