Digital Product Manager - Mobile App

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own
• We're the future of the pet industry
• We're here to improve lives
• We drive outstanding results together
• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

General Summary

The Digital Product Manager for the Mobile App team will help define, build, and deliver exceptional app experiences that empower pet parents. This role is responsible for owning features of medium-high complexity, contributing to roadmap planning, and collaborating cross-functionally to ensure our app meets customer needs and business goals. You will work with a dynamic team to enhance app features, drive engagement, and create seamless, omni-channel experiences for our users.

This position is ideal for a product manager with 2+ years of experience who thrives in an Agile environment and is excited about improving mobile experiences that make life easier for pet parents.

Principal Duties and Responsibilities (Approximate percentage of time spent)

Feature Development and Execution (70%)

• Study customer needs, conduct competitive analyses, and define product requirements for mobile app features.
• Write detailed user stories, acceptance criteria, and workflows to guide development teams.
• Collaborate with engineering, design, and QA to deliver high-quality features on time and within scope.
• Ensure feature functionality aligns with business objectives and delivers measurable outcomes.

Roadmap Planning and Stakeholder Alignment (20%)

• Contribute to the product roadmap for the mobile app, ensuring alignment with team and organizational goals.
• Facilitate discussions with cross-functional stakeholders, including marketing, operations, and legal, to prioritize features and initiatives.

Performance Monitoring and Optimization (10%)

• Monitor app usage metrics and customer feedback to identify opportunities for improvement.
• Leverage data and insights to propose optimizations and assess the success of newly launched features.

Minimum Qualifications

• Bachelor's degree in business, marketing, information technology, or a related field, or equivalent work experience.
• 2+ years of experience as a Product Manager in an Agile, Scrum, or Kanban environment.
• Experience delivering customer-facing digital products, with a strong focus on mobile applications.
• Proven ability to define product requirements and work collaboratively with engineering and design teams.
• Excellent communication skills, with the ability to articulate complex ideas to technical and non-technical audiences.

Preferred Qualifications

• Experience with omni-channel retail, e-commerce, mobile applications, or subscription services.
• Familiarity with mobile app analytics tools, A/B testing, and user research methods.
• Proficiency in product management tools such as Jira, Confluence, and Figma.

Why Join Us?

• Be a key contributor to the future of our mobile app, enhancing the lives of pet parents across the country.
• Collaborate with a mission-driven team passionate about delivering innovative solutions for pets and their families.
• Gain opportunities for professional development in a fast-paced, supportive, and fun environment.

Disclaimer:

• The above information on this description has been designed to indicate the general nature and level of work performed by employees assigned to this job (within this classification). It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required for employees assigned to this job.

#LI-CS1

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

/ year

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop

Para traducir esta pagina web al espanol u otros idiomas en su navegador de Internet, haga clic en el boton de traduccion a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqui:

https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop