New 
Service Coordinator / Dispatcher
 TEKsystems | |
$20.00 - $28.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Florida, Hialeah | |
 Jan 18, 2025 | |
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*Description*
Ensuring all Service call details including labor, parts and issues are properly logged into the Software application, and ensuring such information is available to the Accounts Receivable department for proper invoicing of customers. Maintains Customer Service Contract information database up to date in the Software Application. Responsible for tracking of material orders, repairs and returns. Responsible for assigning scheduled maintenance calls to Service Technicians. Maintain all Customer Service Department files up to date. Assist in the Operations-to-Service Turnover process. Maintains Customer warranty information up to date. Works with OPS on special projects and other duties as assigned. *Skills* dispatching, communication, scheduling, Customer service, Organizational and leadership skills, phone communication *Top Skills Details* dispatching,communication,scheduling *Additional Skills & Qualifications* Do you have strong computer skills? Are you detail oriented? Do you have a clear, articulate speaking voice? Do you have strong organizational skills? Do you have prior experience in dispatching service personnel and the ability to effectively communicate to customers and technicians' requirements for scheduling service-related issues? *Experience Level* Intermediate Level *Pay and Benefits* The pay range for this position is $20.00 - $28.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Hialeah,FL. *Application Deadline* This position will be accepting applications until Jan 29, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |