Director, Patient Server Analytics & Management

About Pharming

Pharming Group N.V. (Nasdaq: PHAR/Euronext Amsterdam: PHARM) is a global biopharmaceutical company dedicated to transforming the lives of patients with rare, debilitating, and life-threatening diseases. Pharming is commercializing and developing an innovative portfolio of protein replacement therapies and precision medicines, including small molecules, biologics, and proteins that are in early to late-stage development. Pharming is headquartered in Leiden, Netherlands, and has employees around the globe who serve patients in over 30 markets in North America, Europe, the Middle East, Africa, and Asia Pacific.

Our Culture

Pharming is committed to our core values: "We Care, We Collaborate, We Walk the Talk", which is complementary to our focus on self-development of our people, teamwork, leadership and being results orientated. In our growing organization, it is important that employees feel connected and engaged. Our core values enable our mission of bringing the unserved rare disease patients the solutions they need and create a clear pathway forward to meet our strategic goals and objectives.

Overview

Pharming is seeking to hire a highly motivated Director, Patient Server Analytics & Management to contribute to all aspects of our HIPAA Certified Patient Data System with primary responsibilities for server architecture, data curation, and the related patient CRM environment. Our goal for this role is to drive initiatives in data management and execute key strategies in building the Pharming patient data ecosystem. Successful execution will involve knowledge of privacy and healthcare interoperability standards like GDPR, HIPAA and HL7, FHIR. This is a hybrid role - must be able to report 2 to 3 days at the Warren, NJ office.

Key Responsibilities

The Director, Patient Server Analytics & Management will be responsible for a wide variety of matters in support of Pharming's growth:

Core functions include:

• Understand business, conceptualize system framework, define requirements, and coordinate implementation with internal and external partners for project implementation.
• Drive initiatives in Data Management, deploy enablement practices for reference and metadata and execute key strategies in building the Pharming Patient Data Ecosystem
• Deliver data analysis services, ingesting data in a HIPAA Certified Data Platform, creating data hubs to integrate and distribute data in the form of products, and supporting integration to applications to generate insights through AI/ML.
• Drive operationalization and adoption of data products and AI/ML solutions in generating insights supporting Patient Service-related functions.
• Provide consultancy advice, as a trusted partner, to stakeholders within the business and other technology teams from strategic partners / vendors for on-going and new implementation projects and ensure they alignment with organization goals.

Minimum Qualifications

• Bachelor's degree in a scientific or quantitative discipline with 12+ years of experience OR Master's degree in a computer science or engineering discipline with 8+ years of experience.
• 10+ years of experience working with data in the biotech/pharmaceutical industry.
• Experience in oncology, hematology, and/or rare diseases.
• Deep knowledge of and experience working with biopharmaceutical market data (meaning of data, limitations of data, ability to manipulate, etc.) including Specialty Pharmacy, Specialty Distributors, Hub and 3PL data.
• Excellent technical skills (e.g. Excel, Tableau, SQL, Python, Alteryx, SFDC/Veeva, etc.)
• In-depth knowledge of sales operations technologies, models, and analyses.
• Robust interpersonal presentation skills required.

Preferred Qualifications

• Ability to work systematically and with high efficiency, achieving the relevant results on time and at a high standard.
• Aptness to build relationships by pro-actively contributing value-added information with all relevant groups and networks effectively across the company.
• Effective organization and time management skills to manage multiple priorities.
• Competency in conducting/analyzing research and distilling down data into concise summaries focused on the key insights informing business decisions.
• Strong business visualization skills, with advanced knowledge of Excel and PowerPoint.
• Solid organizational skills, great attention to detail and the ability to multi-task.
• May need to travel up to 10% domestically.

Salary Range

Pharming takes into consideration a combination of candidate's work experience, training, and education, as well as the scope of the role, complexity, and external market and internal value when determining a salary level.

The base salary range for this job is from $190,000.00 TO $210,000.00 per year.

Compensation & Benefits

• Flexible hybrid work schedule to promote a health work-life balance.
• Competitive compensation package including annual target bonus.
• Long-Term Incentive Program.
• 401(k) plan with company match.
• Paid-Time Off Days.
• 16 Company Holidays per year (typically last week of December up until New Year's Day).

Other Benefits

• Excellent Healthcare Plans including Medical, Dental and Vision.
• Flexible Spending Accounts for Medical and Dependent Care.
• Company-provided Life Insurance, Short-Term and Long-Term Disability Plans.
• Accident, Hospital Indemnity and Critical Illness Plans.
• Pet Insurance Plan.
• On Premise Fitness Center.
• Health & Wellness Program.
• Choice of Mobile Phone for Work Use or Cell Phone Stipend.
• Pharming Academy - Continuing Learning & Development Program.

Additional Information

Pharming is committed as an Equal Opportunity and Affirmative Action employer for all employees and qualified applicants without regard to race, color, sex, gender identity or expression, genetic information, sexual orientation, marital status, race, religion, color, national origin, disability, protected Veteran status, age, or any other characteristic protected under applicable law.

An applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request via email to HR-US@pharming.com.

Unsolicited resumes from agencies should not be forwarded to Pharming. Pharming will not be responsible for any fees arising from the use of resumes through this source. Pharming will only pay a fee to agencies if a formal agreement between Pharming and the agency has been established. The Human Resources/Talent Acquisition department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Please note that we review every submission, and we will keep submissions on file for six months.