Job Summary This position is responsible for developing a new application and support product launch through testing plan, procedure, data analysis, and communication of results with customers. The individual will assist with optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Tooling design and flow modeling of Avient materials as well as customer samples. Troubleshoot issues that are raised by the customer. Actively participate in the resolution of customer compliants. Requires three plus years direct, relevant experience with the ability to operate with little to no direction. Essential Functions
- Participate in development of new application, product launch testing plan, data analysis, and/or communication of results.
- Identify technical specifications required for established Avient customers.
- Documentation and preparation of product specifications incorporating Avient products and services into customer applications.
- Participates in resolution of customer complaints/issues.
- Ensure all activities are in line with Safety & Health principles. Proactively support safe working environment and assess all potential hazards.
- Provide technical service to our customer & commercial team prior and after sales such as application guidance, specification understanding, process guidelines & give technical presentations.
- Troubleshooting, processing challenges and customer compliants; investigate and resolve problems through a progmatic, but scientific approach. Timely assist our customers on site or virtually.
- Provide to global technology and commercial team a technical report of the customer issue, resolution approach, and test report.
- Collaborate within our global technology team and also cross-functional team including marketing, sourcing, manufacturing, commercial, regulatory to ensure alignment of the technical service activities.
- Feedback advice for technology and/or product improvement based on customer feedback.
- Create technical data sheets.
- Lead and coordinate with the plant technical trials and transfers; process, testing plans, data analysis, and communication of results.
- Product development and testing: with guidance develop products meeting customer specifications, quality and operation standards based on input from the rest of the technology group.
- Conduct experimental trials from processing to testing.
- Initiate laboratory/plant capabilities improvement to allow approriate testing capabilities.
- Ensure testing are performed according to established standards.
- Support raw material evaluation and selection.
- Participate in scale-up process and support the plant accordingly.
- Other duties as assigned.
Education and Experience
- Bachelor's Degree required in Chemical Engineering or related discipline. Master's Degree preferred.
- Polymer Composites experience preferred.
- Proficient in design using CAD, Structural analysis and design.
- Demonstrated strong technical writing skills.
Additional Qualifications
- Complex problem solving skills in translating customer needs into solutions.
- Technical aptitude.
- Self-motivated, team player.
- Strong organizational skills.
Environmental, Health, Safety, & Security (EHS&S) Requirements
- Avient integrates EHS&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EHS&S requirements. Additionally, employees and management are responsible for reporting all EHS&S incidents immediately to ensure we keep EHS&S a priority within the organization.
- Security includes physical security and cyber security.
Who We Are Avient Corporation provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include:
- Dyneema, the world's strongest fiber, enables unmatched levels of performance and protection for end-use applications, including ballistic personal protection, marine and sustainable infrastructure and outdoor sports
- Unique technologies that improve the recyclability of products and enable recycled content to be incorporated, thus advancing a more circular economy
- Light-weighting solutions that replace heavier traditional materials like metal, glass and wood, which can improve fuel efficiency in all modes of transportation and reduce carbon footprint
- Sustainable infrastructure solutions that increase energy efficiency, renewable energy, natural resource conservation and fiber optic / 5G network accessibility
Avient employs approximately 10,000 associates and is certified ACC Responsible Care, a founding member of the Alliance to End Plastic Waste and certified Great Place to Work. For more information, visit www.avient.com. Why Avient Avient Corporation is a world-class sustainable organization built on innovation, collaboration, and employee development. We are committed to providing a supportive and dynamic work environment where our diverse associates can grow and succeed, as well positively impacting our planet and the communities we serve. Our Great Place to Work culture, values, and benefits make Avient an employer of choice for top talent. At Avient, we believe diversity of ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person's qualifications, abilities, experience and performance. Avient Corporation is a drug free workplace. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state and local law.
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