Senior Support and Project Analyst

The Senior Support and Project Analyst position may be considered for partial or full remote work, subject to the terms of a telecommuting agreement.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 02-10-2025

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Division of Student Affairs and Success (DSAS) is a united division in service of students. The division's North Star values include student-centered decision making, innovation and equity and inclusion. DSAS consists of nearly 800 team members spanning 35 departments and 4 major units, each led by an associate vice chancellor. The division provides campus-wide coordination and leadership for student success programs, activities, and initiatives. The division also does our work through a range of resource centers dedicated to providing direct student support. The division's work is grounded in educational equity, institutional responsibility, and an unfettered commitment to supporting the whole student. The division aspires to ensure every student feels welcomed, supported, and a sense of belonging during their time on campus. The division's efforts are informed by robust and dynamic relationships with campus leadership, faculty, students, and staff from across the campus, reflecting the broad campus commitment to ensuring student success. Beyond UC Santa Cruz, the team is involved in numerous professional organizations and highly engaged in the local community.

Colleges, Housing, and Educational Services (CHES) is a multi-funded organization of the Division of Student Affairs and Success (DSAS) at UC Santa Cruz. CHES provides leadership in the areas of college student life and residential services, housing services, facilities, capital planning, dining services, conference services, early education services, and business analysis for these areas. Through these units, educational and developmental programs and services are offered to all members of the campus community including students, faculty, staff, children, and external constituents. CHES provides on-campus housing and dining services to approximately 9,500 undergraduates and graduate students in ten residential colleges and six multi-college affiliated residential communities which support single students and students with families.

CHES employs approximately 500 represented and non-represented career staff and over 1,000 student staff, and manages a multi-funded annual operating budget of $112 million and a reserve fund of approximately $55 million. Represented staff include staff members under the following union contracts: UC/CUE Clerical and Allied Services, UC/AFSCME Service Employees, and UC/AFSCME Skilled Crafts. Managed funds include auxiliary income from housing, dining, and conference services, as well as child care fees, compulsory student fees, grants and contracts, private gifts and endowments and student services fees.

More information can be found at: https://ches.ucsc.edu

JOB SUMMARY

Under the general supervision of the Associate Vice Chancellor for Colleges, Housing and Educational Services (CHES), the Senior Support and Project Analyst uses skills as a seasoned, experienced professional with a full understanding of analytical practices, policies and procedures; researches, analyzes and develops solutions to a wide range of issues. The incumbent will also support the AVC and the Executive Director of Housing Services with administrative and clerical support, including calendaring, coordinating travel, and meeting/event logistical support for the AVC. The Senior Support and Project Analyst demonstrates good judgment in selecting methods and techniques for obtaining solutions. Primarily deals with policies, programs and proposals which are complex in nature and diverse in scope. Develops new programs, policies or procedures for possible implementation. The Senior Support and Policy Analyst will address problems of diverse scope that will require demonstrating good judgment in selecting methods and techniques for obtaining solutions.

APPOINTMENT INFORMATION

Budgeted Salary: $90,000 - $95,000 / annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

Full-time, Fixed

Percentage of Time: 100%, 40 Hours per Week

Days of the Week: Mon-Fri

Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus, This position may be considered for partial or full remote work, subject to the terms of a telecommuting agreement.

Union Representation: Non-Represented

Job Code Classification: PROJECT POLICY ANL 3 (007398)

Travel: Never or Rarely

JOB DUTIES

30% - Project Management

• Applies theory and puts into practice with an in-depth understanding of concepts related to analysis of data and systems pertaining to complex projects, policies, initiatives, processes, and or functions on behalf of the AVC, requiring facilitation and collaboration with representation across the division and the campus.
• Engages in the research process and implementation of special projects under the direction / in collaboration with the AVC.
• Records and follows up on action items and projects from campus committees and teams to ensure projects are moving forward.
• Engages with colleagues in departments across campus to advocate for divisional initiatives and seek resolution to a myriad of policy and administration issues.
• Supports the AVC on a myriad of student related initiatives and programs.
  

30% - Administrative Coordination & Event Support

• Schedules and assists the AVC to be accessible to staff, faculty, and students and provide administrative interface to set up and charge teams as appropriate.
• Provides administrative interface, coordinating with various campus offices to support division wide committees, campus committees, and project teams.
• Maintains a comprehensive database of initiatives and assignments, to include actions delegated.
• Coordinates and provides support for special events, meetings, and unit wide activities.
• Supports AVC and the Executive Director of Housing Services with administrative and clerical projects such as calendaring, travel coordination, and special projects.
  

30% - Policy, Analysis, and Communications

• Researches, monitors and analyzes regulations, legislation, research literature and UC policies for impact on the organization or initiative.
• Receives, reviews and conducts initial analysis of personnel actions, and supports division wide personnel programs.
• Researches and analyzes processes and procedures, summarizes findings, policies and organizational structures in order to develop and / or implement changes and to provide provide consultative services to department administrators, partners and external stakeholders.
• Performs ad hoc, analytical studies on a wide variety of policies, programs and issues which are complex in nature.
• Proposes, leads and / or participates on policy and planning committees and working groups. Provides strategy development for organizational or research initiatives.
• Develops proposals and recommendations to guide and support a broader strategic direction for the organization or initiative.
• Coordinates efforts with a variety of external and internal contacts; researches organizational structures, policies and procedures and summarizes best practices in the field. Provides technical guidance and quality assessment.
• Performs ad hoc, analytical studies on a wide variety of policies, programs and issues that are complex in nature
• Represents AVC at campus wide committee and initiatives as needed.
  

10% - Other Duties as Assigned

• Incumbent will provide other duties as assigned in support of CHES and the AVC.
  

REQUIRED QUALIFICATIONS

• Demonstrated analytical and problem solving skills to analyze and interpret written material and oral requirements, and to draw conclusions and make recommendations.
• Strong skills in short- and long-range planning, program and project management, facilitation, and collaboration.
• Strong skills in analyzing, researching and synthesizing large amounts of data for preparing sound and relevant proposals/analyses.
• Strong verbal and interpersonal skills to communicate effectively, with various campus constituents such as staff, faculty, students, and external constituents.
• Strong written skills to communicate effectively, with various campus constituents such as staff, faculty, students, and external constituents.
• Proven ability to use discretion and maintain all confidentiality.
• Demonstrated ability to use sound judgment in responding to issues and concerns.
• Ability to build and maintain relationships with a broad range of staff and members of a diverse community.
• Ability to multi-task with demanding time frames and determine priorities effectively while adhering to deadlines on multiple or simultaneous projects.
• Strong policy analysis techniques.

PREFERRED QUALIFICATIONS

• Direct experience working on college campuses.
• Ability to work occasional evening and weekend hours.
• Working knowledge of common organization- or research-specific and other computer application programs.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Ability to work long periods of time at a computer with or without accommodation.
• Ability to work occasional evenings and weekends as directed.
  Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination