Vendor and Procurement Management/IT Administration Sr Manager

Manage and maintain Needham Bank Vendor Management, Procurement and IT administrative functions. Coordinating and completing vendor due diligence, procurement evaluations, support negotiations, and invoice reviews for all major technology vendors, monthly IT performance report. This role will oversee the procurement processes, manage vendor relationships, and mitigate risks associated with third-party vendors.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Overall responsibility for IT vendor management program, ensuring compliance with FFIEC regulations
• Oversee the entire vendor lifecycle, including selection, due diligence, contract negotiation, performance monitoring, and termination
• Ensure vendors meet the Bank's performance standards and compliance obligations through regular performance reviews and audits
• Establish and maintain procurement processes to ensure efficiency, transparency, and compliance with business and regulatory requirements
• Develop and maintain strong relationships with key vendors to drive value and foster collaboration
• Coordinate as needed with PMO, Legal, Risk & Compliance, and other business units for Vendor evaluations, due diligence, and negotiations
• Review and reconcile monthly Line of Business Profitability reports with SVP of IT
• Work with Risk & Compliance Third-Party Risk Management as needed to coordinate and align on activities
• Participate in developing the IT Budget and Strategic Plan annually, work with lines of business and vendors to obtain accurate pricing
• Prepares proposals, reports, presentation material statistical summaries, and other documents and communications that are complex and non-routine
• Provide training and support to internal teams on vendor management policies, procedures, and activitiesReview, validate and approve invoices related to the IT Department, ensuring appropriate stakeholders are informed (PMO, Accounting, LOB)
• Prepare detailed recommendations, reports and presentations on vendor proposals, assessments, performance and compliance status for senior managementCreates technology related instructional material as directed
• Coordinates budget, data, and submission
• Perform additional duties as requested, needed or assigned

JOB REQUIREMENTS

• Knowledge of vendor management & lifecycle, procurement processes, and administration
• Ability to analyze, interpret and communicate departmental and district policies, rules, and regulations.
• Ability to compose letters and memos, and PowerPoint presentations.
• Maintains a high degree of confidentiality on sensitive issues.
• Excellent negotiation, communication, and interpersonal skills. Must be able to communicate with users with all levels of computer experience
• Familiarity with PMO, Legal, and regulatory compliance landscape
• Ability to adhere to Needham Bank's Core Values (Quick-Decision Making, Reliability, Relationship-Based Focus & Quality Service)
• Ability to manage multiple projects and priorities in a fast-paced environment, function independently, adapt to change, and make sound judgment calls
• Proficiency in vendor management software and tools

EDUCATION & EXPERIENCE

• Bachelor's degree or equivalent work experience;
• Strong understanding of Federal Reserve and FFIEC requirements and application to vendor management
• 7 or more years banking vendor management and technology administration experience
• Demonstrated analytical experience and proven experience in developing and implementing vendor management strategies and procurement processes
• Certified Regulatory Vendor Program Manager (CRVPM) or Certified Professional in Supply Management (CPSM)Strong organizational skills

WORKING CONDITIONS/PHYSICAL DEMANDS

• Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary
• Must be able to work extended hours if required or by management
• Must be capable of regular, reliable and timely attendance
• Strong Microsoft Office (Excel, Word, PowerPoint, Outlook, and OneNote) knowledge and ability to provide reporting in various forms
• Ability to interact with the staff, co-workers, in a service-oriented manner
• High level of organizational proficiency and ability to multitask successfully

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.