Field Trainer

Groupe SEB USA
life insurance, vision insurance, paid holidays, 401(k)
United States, California, Irvine
Jan 28, 2025
What we will achieve together : Under the direction of the Manager of Service Training and Technical Support the Field Trainer will be responsible for developing curriculum and delivering training classes to third-party service technicians, customers, and internal employees. The ideal candidate will have the ability to identity areas of opportunity, to deliver solutions and to improve trust and satisfaction with our service network and customers. Training locations are always changing as we travel to the service company branches, SEB Professional offices and online via Microsoft Teams. Key Responsibilities: Prepares and conducts technical training classes for field technicians both in classroom with hands-on practice and on the job training in the field. Creation and maintenance of training materials for all equipment. Partner with other departments, as necessary. Effective presentation skills including creative training techniques and adult learning techniques Tools, books and other necessary resources are available for all sessions. Administration of maintaining and tracking the following: training schedules, machine inventory for training, training skills matrix and certifications for service vendor network. Bring your competencies : Education - Associate degree or Technical school graduate preferred. Valid driver licenses. Experience - Proven ability to successfully train new service technicians and vendors. Key Skills - Skilled in adult learning methods, Strong mechanical, electrical and technical aptitude. Strong knowledge of safety procedures related to equipment. Knowledge of MS Office required; Salesforce experience is a plus. Ability to read and interpret electrical/electronic schematics and hydraulic diagrams Traits - Excellent verbal communication skills. Physical Requirements: Sitting or standing at a desk while using the phone and computer Standing and presenting training material in front of class. Occasionally lifting of up to 75 pounds. Visually distinguish all colors Overview: Type of employment: Full time - Exempt Office (Training Facility Fort Lauderdale and/or technical classroom environment). Working in vendor and field facilities including convenience stores, quick serve restaurants, restaurants and hotels.) Up to 30% travel Why SEB Professional North America? Whether working remotely, in one of our offices, or flexing between the two, we offer a number of benefits and perks to support you and your family. Please ask your recruiter for additional details regarding our benefits. Medical, Dental and Vision insurance - generous employer contribution 401(K) program w/ up to 9% employer contribution On-site Gym Life Insurance 12 Paid Holidays Other voluntary benefits and discounts programs Equal Employment Opportunity (EEO) SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see OFCCP Equal Employment. Additional Information Duration (if applicable): Non Applicable Job Type: Permanent contract City: Fort Lauderdale, FL Company description: Close to you anywhere in the World Groupe SEB is the global reference for small domestic appliances, cookware and professional coffee with its portfolio of 35 emblematic brands such as Tefal, Seb, Rowenta, Moulinex, Calor, Lagostina, Krups, WMF. Present in 150 countries, we produce in more than 40 industrial sites and sell 11 products per second. We believe in the richness of diversity and aspire to create an inclusive and stimulating work environment where our more than 30,000 employees can grow and give their best. SEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores. You've likely enjoyed coffee from our machines at McDonald's, Dunkin', Chick-fil-A, Peet's, or Tim Hortons. Join us in delivering exceptional coffee experiences worldwide. Salary Range: $75,000 - $90,000 USD annually Schedule: Full-time Minimum annual compensation (individual bonuses included): 43000 Maximum annual compensation (individual bonuses included): 44000