Temporary Part-Time Business Support Specialist Hybrid Work Model

****This position will be located in Arapahoe Plaza and CentrePoint Plaza and is up 29 hours a week for 12 months****

Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence and stability of individuals and families.

Our Vision: To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.

The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

The Business Support Specialist performs a variety of tasks, under limited supervision, to administratively support the Child and Adult Protection Services (CAPS) Division. Typically, each individual will specialize in one role and duties may rotate based on business needs.

Act as a liaison between the Administrative Support area and CAPS and other Human Services departments while providing direct clerical support to designated program areas.
* Collects, reviews, analyzes complex and/or confidential data and prepares reports, charts, and other presentation materials.
* Responds to, or routes non-routine or confidential inquiries from external or internal sources with correspondence or other messaging.
* Takes lead on special projects and participates in program areas process improvements.
* Records meetings/takes notes as needed.
* Takes lead on establishing community connections and resources for CAPS.
* Acts as a liaison between CAPS and external community partners to share or request information/records.
* Schedules and coordinates meetings/events.
* Purchases/orders office supplies and tracks other expenses.

REQUIREMENTS:
Skills, Abilities and Competencies:
* Knowledge of basic office procedures and equipment; ability to learn various computer software applications, i.e., CBMS, TRAILS, VISION, ICM, etc. and a demonstrated proficiency with Word, Outlook and Excel software programs is required. Must be able to type 50 wpm.
* Ability to demonstrate fiscal responsibility.
* Ability to maintain a high level of professionalism and demonstrate leadership skills.
* Ability to effectively maintain a high level of communication skills both verbally and in writing and pay high attention to detail.
* Ability to effectively make independent decisions, multi-task, prioritize and utilize critical thinking skills.
* Complete 20 hours of relevant training per year.

Behavioral Competencies (these are required for all positions at ACG):
Accountability Accessibility Inclusivity Integrity

Education and Experience:
* High School or GED equivalent
* 4+ years' experience working with the public in a service-related field.
* Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.

Preferred Education and Experience:
* Experience with Child Welfare best practice standards
* Experience with related State/Federal Regulations
* Experience with Trails database systems and related Human Services databases

Pre-Employment Additional Requirements:
* Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
* Possession of a valid Class "R" Colorado Driver's License or the ability to obtain one within two weeks of appointment.

Post-Employment Requirements:
* Security clearance required: will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.

WORK ENVIRONMENT:
* Work is generally confined to a standard office environment.

****This position will be located in Arapahoe Plaza and CentrePoint Plaza and is up 29 hours a week for 12 months****

PHYSICAL DEMANDS:
The following are some of the physical demands commonly associated with this position.
* Spends 80% of the time sitting and 20% of the time either standing or walking.
* Occasionally lifts, carries, pulls or pushes up to 20 lbs.
* Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
* Occasionally climbs, stoops, kneels, balances, reaches, crawls, and crouches while performing office or work duties.
* Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar, and in public meetings and personal interactions.
* Constant use of eye, hand, and finger coordination, enabling the use of automated office machinery or equipment.
* Visual capacity enabling constant use of a computer or other work-related equipment.

Please list any special physical demands associated with this position below. For instance, exposure to hazardous environments, blood-borne pathogens, extreme heat/cold, use of power equipment or machinery, and wearing PPE (personal protective equipment).

Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch

Privacy Rights 24
https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Privacy%20Act%20Statement.pdf

Privacy Rights 25
https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Noncriminal%20Justice%20Applicant%20Privacy%20Rights.pdf

** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.