CFI - Marketing & Communications Graduate Assistant

Working Title: CFI - Marketing & Communications Graduate Assistant

State Role Title: N/A

Position Type: Graduate Assistant

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Faculty and Curriculum

Department: 100580 - Center for Faculty Innovation

Pay Rate: Stipend

Specify Range or Amount: $9816 stipend / academic year plus tuition (refer to the Graduate School website)

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date:

About JMU:

Located in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

General Information:

The Center for Faculty Innovation (CFI) provides comprehensive professional development opportunities for JMU faculty at all levels and stages of their careers.

We are inviting graduate students to apply for our Marketing & Communications Specialist Graduate Assistantship position to assist our team with duties related to creating program advertisement, utilizing social media platforms and our website to promote professional development opportunities, general reception office duties and provide support for scheduled CFI programs.

* Normal business hours of 8am - 5pm (no weekends required)
* Average of 4 hours per day, 5 days per week during the academic year (some flexibility)
* On-campus, in-person position in a reception office environment setting

Duties and Responsibilities:

One (1) Marketing & Communications Specialist GA position is available for the 2025-26 academic calendar year with opportunity for up to a two-year placement.

Common GA duties may include
* Utilize Social Media platforms and stay abreast of social media trends through Facebook, X, Instagram, LinkedIn, etc.
* Create posts on social media channels and maintain an active posting schedule of engaging, interactive content
* Utilize Cascade, a content management website software, to make regular updates to the CFI website News' feed and provide backup support for general updates/postings on the CFI website: www.jmu.edu/cfi
* Assist with creating short instructional videos in Vyond.com (a video software tool) for use as a training/learning tool
* Utilize software on Mac/Windows operating platforms, such as MS Office 365 (including MS Teams & SharePoint) / Adobe Creative Cloud (Photoshop, Premiere, Acrobat) / Cascade/ Canva.com)
* Take photographs and short videos of CFI programs for use with program marketing
* Assist the Operations team with support during CFI programs and events, including preparation, setup & cleanup, day of support
* Provide customer service support for the CFI reception office through task related to visitors and the CFI team administrative needs
* Assist with creating and updating office/program forms and documentation, including signage
* Assist with supply inventory control and organization
* Reports directly to the Program Administrator
* Support the CFI office with other administrative and reception duties

Qualifications:

Required
* Bachelor's Degree & Acceptance into a JMU Graduate Program
Preferred
* Knowledge of MS Office 365 (including MS Teams) / Canva.com / Social Media platforms (FaceBook, lnstagram, X, etc),
* Strong verbal and written communication skills
* Ability to process detailed work with accuracy and efficiency
* Must have desire and ability to attend training with Cascade (web), QuestionPro (survey), MS Teams and other training as needed
* Customer service and people skills to provide a welcoming environment
* Must work physically in the office the required 20 hours per week during 8:00am- 5:00pm on a Monday through Friday schedule (flexible around the student's academic schedule), on weekdays each academic semester
* Excellent organizational and time management skills
* Knowledge of basic office practices helpful
* Ability to learn technology applications quickly and efficiently

Additional Posting Information:

Applicants are required to submit a cover letter and a resume.

For inquiries, contact: 540-568-4846 or email Denise Cooper at cfi@jmu.edu

Conditions of Employment:

Students may apply to a graduate assistantship prior to being accepted into a graduate program. However, to be eligible to receive an assistantship upon entry into a graduate program, the following criteria must be met:

The student must be conditionally or unconditionally accepted into a graduate program. Students who are provisionally accepted will not be eligible until they achieve conditional or unconditional acceptance into their program.

The students must have an official transcript on file indicating completion of a baccalaureate degree from an accredited institution or agency

After receiving an assistantship, the student must maintain at least a 3.0 graduate GPA in order to retain or reapply for the assistantship.

These are minimum criteria. Graduate program coordinators have the right to impose additional criteria if they see fit.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.