Home Visit Liaison
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![]() United States, California, Oakland | |
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Home Visit Liaison
Oakland, CA, USA
Req #4678 Monday, February 3, 2025
Cross Country is looking for top talent to join our team! Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges. Diversity, equality, and inclusion are at the heart of the organization's overall corporate social responsibility program as t is closely aligned with our core values to create a better future for its people, communities, and stockholders. Most recently named one of the 'Top Places to Work' by US News and World Report, and a Most Loved Workplace by Newsweek Magazine, Cross Country is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval for Health Care Staffing Services Certification with Distinction. BASIC PURPOSE: The Home Visit Liaison is responsible for a variety of duties relating to the safety and satisfaction of our caregivers and clients. They will perform introductory visits to new clients alongside caregivers and perform quality assurance visits with existing clients ensuring the delivery of safe and quality customer service. The Home Visit Liaison will assist with training and coaching of the caregivers while working closely with the Branch Manager in continuously evaluating the clients plan through a series of ongoing communications and visits ensuring high quality care, client satisfaction and retention. ESSENTIAL FUNCTIONS:
QUALIFICATIONS:
Required Knowledge, Skills & Abilities:
Education: High School or equivalent required; Bachelor's degree in healthcare field preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Valid non-restricted CNA License required. Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment. Benefits Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access. Cross Country is an Equal Opportunity Employer (EEO) - Veteran/Disability. #IND123 Other details
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