SENIOR IAM SYSTEMS ANALYST - REMOTE WITHIN CALIFORNIA

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Department Overview
As a security first organization, Technology Delivery Services (TDS) is part of the Information Technology Services (ITS) Department. The TDS teams include Information Security, Planning (architecture and PMO), Application Development, HR & Payroll Development, Infrastructure, and Client Services teams. We maintain an innovative, inclusive, and supportive work environment.

Position Summary
As a Senior Identity and Access Management (IAM) Systems Analyst in IT Infrastructure, this position is responsible for leading complex business and systems analysis, configuration, testing, implementation, and on-going management of key IT initiatives. Initiatives include the assessment and management of projects for the entire Enterprise, this may include both vendor-supported and custom applications. The position may also work on IT projects associated with operational and administrative functions. Interacts with all levels of IT management and staff and will work with a high degree of independence and decision-making. Leads the business and systems analysis and testing aspects of projects, working with cross functional teams, and Subject Matter Experts throughout the delivery process. This includes all aspects of system implementation from requirements gathering, analysis and design, configuration, and testing, through deployment and support. Highly effective analytical and communication skills to diverse audiences is essential. Senior IAM Systems Analyst has a high degree of knowledge in the overall identity and access management field and recognized expertise in specific areas. Problem solving frequently requires analysis of unique issues / problems without precedent and / or structure. Leads resolution of highly complex issues where analysis of situations or data requires in-depth evaluation of variable factors. Contributes to new and innovative workflows to improve operational efficiencies. May manage programs that include formulating strategies and administering policies, processes, and resources. Excellent problem-solving skills, attention to detail, and the ability to work effectively in a team-oriented environment. Excellent communication and collaboration skills for working with cross-functional teams. This role supports the overall work of the IAM team and assists in fostering an inclusive environment under the direction of the IAM Manager.

Key Responsibilities

35% Advanced knowledge of infrastructure operations, systems, and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation. Provides configuration support for 30+ applications owned by IAM team and business partners, including Single Sign On (SSO), SAML proxy, Shibboleth, multi-factor authentication (MFA), service providers, identity providers, JAVA/JBoss, code deployment (Git), quarterly/annual patches and upgrades, server maintenance (Windows and Linux), general troubleshooting and support. Performs complex and advanced analysis to define and document requirements, tasks, dependencies, costs, risks, and timelines. Work in collaboration with business partners and IT partners to discuss, develop, and implement new systems and functionality. Configure enterprise applications based on business workflows and protocols. Lead application testing and recommend workflows and processes to support system design and new development. Analyze current documentation and data flow requirements to reflect appropriate workflow. Ability to interview users to interpret and document current state environment. Work on complex initiatives to plan, develop, and define information technology solutions for improved system integration and functionality. Provide consultation to business partners to recommend technology solutions.

20% Resolve technical challenges utilizing interpersonal leadership skills. Direct team members to ensure proper implementation of project deliverables related to analysis, testing, and training. Lead problem and issue resolution as part of a team. Act as the primary liaison for operational planning related to workflow, testing, deployment, and training. Work independently with minimal direction. Provide guidance and recommendations for improvements in quality, efficiency, and functionality.

20% Researches, recommends, and designs large and complex institution-wide adoptions, deployments and technology transitions. Participate in the development of new projects with high levels of complexity and broad enterprise-wide scope. Participates in project planning, configuration, development, implementation, and evaluation of information systems that support operations and organizational strategy. Develops full data/information documentation for highly complex IAM projects. Understands and applies IAM industry practices, community standards and department policies and procedures in depth. May serve as technical lead for multiple projects of moderate to broad scope. Maintains and implements IAM project plans and technical documents.

15% Designs, develops, modifies, debugs, deploys and evaluates highly complex software and scripts. Initiates, analyzes, designs and applies highly complex data sources. Plans and directs key activities in release management process. Oversees process and develops standards for migration of software from test to production. Supports the management of the code repository for all IAM software.

10% Act as the IT point of contact for questions, application support, and maintenance of the system. Participate in a 24x7 on-call rotation and perform regular system maintenance during off hours and over the weekends as needed.

Experience
Required Qualifications

• Min 8 years of relevant work experience in Information Technology.

Preferred Qualifications

• Min 4 years of experience with Identity and Access Management applications.

Skills and Abilities
Required Qualifications

• In-depth knowledge of identity and access management (IAM) concepts, tools, and technologies.
• Broad knowledge of the IT environment.
• Advanced skills associated with programming design, modification and implementation.
• Advanced knowledge of secure software development and demonstrated ability to create software specifications.
• Advanced knowledge of business and process analysis functions.
• Knowledge of the design, development and application of technology and systems to meet business needs.
• Demonstrated advanced knowledge, skills and abilities associated with system problem identification and resolution.
• Ability to write technical documentation in a clear and concise manner.
• Demonstrated problem-solving skills including the ability to meet deadlines.
• Highly developed interpersonal communication skills to work with stakeholders at various levels in the organization.
• Ability to elicit and communicate technical and non-technical information in a clear and concise manner.

Preferred Qualifications

• Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software.
• Demonstrated skill at analyzing and preventing security incidents of high complexity.
• Demonstrated comprehensive understanding of how system management actions affect other systems, and dependent/related functions.
• Experience in data integration and the specification of data services.
• Familiarity with data quality and governance issues and requirements.
• Familiarity with logical data design and data mapping or data conversion.
• Advanced knowledge of database management systems and standards.
• Knowledge relating to highly complex database system design.
• Knowledge necessary to design, set up, operate and correct malfunctions involving technology systems.

Education
Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training

Job Title
Information Systems Analyst 4

Job Code
000499

Salary Grade
Grade 25

Payscale:
$143,000 - $163,000

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

California residents, or those willing to relocate to CA, who wish to work onsite, hybrid, or fully remote will be considered. Not eligible for Visa sponsorship or transfer.

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is February 25, 2025. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy for Employees, Students and Third Parties
  • APM - 035: Affirmative Action and Nondiscrimination in Employment

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

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