Employee Benefits Account Manager

Vaco
$75,000.00 - $85,000.00 / yr
United States, California, Irvine
Feb 06, 2025
Position: Employee Benefits Account Manager Location: Irvine, CA Reports to: Vice President, Employee Benefits Work Schedule:Hybrid schedule, 2-3 days Mon-Thurs (Fri, remote) Summary: The Account Manager works closely with Account Executives to manage and support employee benefits programs for clients. This role involves managing day-to-day client service, overseeing renewals, plan implementation, and ensuring smooth operations. The Account Manager builds strong relationships to ensure client satisfaction and retention. Key Responsibilities: Collaborate with Account Executives to manage client relationships and employee benefits strategies. Develop, execute, and renew benefit plans, manage RFPs, and coordinate carrier negotiations. Lead and oversee Open Enrollment activities, including employee education presentations and compliance documentation. Act as the main point of contact for clients regarding benefits, claims, and compliance issues. Cultivate strong relationships with carriers and vendors to secure the best outcomes for clients. Identify opportunities to upsell or cross-sell additional services to support client growth and retention. Stay up-to-date on industry trends and compliance updates, educating clients on regulatory changes. Maintain detailed and organized client records, ensuring timely and accurate documentation. Actively participate in professional development and training programs to enhance expertise. Qualifications: 2+ years of experience in employee benefits account management. Bachelor's degree in Business, HR, Healthcare Administration, or related fields preferred. Valid California Life/Health insurance license required. Professional designation (CEBS, GBA, REBC) or willingness to obtain within 18 months. Strong communication, analytical, and problem-solving skills. Proficient in Microsoft Office Suite; experience with AMS 360 and ImageRight preferred. Ability to manage multiple client accounts and collaborate effectively with colleagues and vendors. Comfortable hosting virtual meetings using platforms like Teams or Zoom. Travel: Occasional travel may be required for client meetings. Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.