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Business Performance & Insights Analyst

North Carolina State University
$72,000 - $77,000
United States, North Carolina, Raleigh
Feb 20, 2025
Posting Information


Posting Number PG193952EP
Internal Recruitment No
Working Title Business Performance & Insights Analyst
Anticipated Hiring Range $72,000 - $77,000
Work Schedule Monday - Friday 8AM - 5PM
Job Location Raleigh, NC
Department Dean's Office - Poole College Of Management
About the Department
The Poole College of Management actively engages with industry and academia to create an innovative and collaborative intellectual environment that fosters learning, scholarship, and service. We're deeply rooted in NC State's history as a university that excels at science, technology, engineering, and math.

Our college's varied student body - over 4,000 students - hails from across North Carolina, the United States, and the world. Our faculty are thought leaders and field-tested experts with enduring ties to the world of business.

Poole College of Management has four academic departments: Accounting, Business Management, Economics, and Management, Innovation, and Entrepreneurship. We offer bachelor's degrees in accounting, business administration, economics; master's degrees in accounting, business administration ( MBA), economics, management (including specialized degrees); as well as a doctoral degree in economics. Among our non-degree programs, we offer Executive Education and graduate certificates.

The college houses six initiatives fostering research, learning, and corporate engagement: Business Analytics Initiative, Business Sustainability Collaborative, Enterprise Risk Management Initiative, Entrepreneurship Clinic, Entrepreneurship Collaborative, and Supply Chain Resource Cooperative. The college is fully accredited by the AACSB.

To learn more about our College, visit: https://poole.ncsu.edu To learn more about Our Employee Value Proposition, please visit: You Belong Here
Essential Job Duties
The Business Performance & Insights Analyst serves as a strategic business partner within the Poole College of Management, playing a vital role in aligning data insights with organizational goals. This position requires a deep understanding of college operations and the ability to collaborate with leadership and stakeholders to drive data-informed decision-making. This position will not be tied to a single department or program and will support the needs of all departments in the Poole College of Management.

The Analyst supports key initiatives by identifying opportunities, interpreting trends, and providing actionable recommendations that enhance student success, faculty engagement, and operational effectiveness. This position will oversee the creation of centralized data within the college, which will include the gathering, cleaning, and housing of the data. The Business Performance & Insights Analyst role will then oversee how the data is accessed, how it's interpreted, and how to leverage it for the desirable outcomes in each department.

Rather than focusing solely on data analysis, this role emphasizes building relationships and fostering collaboration to address complex challenges. The Analyst acts as a trusted advisor, leveraging data to inform strategic planning, improve processes, and support policy and program development. Success in this role requires strong communication and problem-solving skills, combined with the ability to translate data into meaningful strategies that align with the College's mission and priorities.
Professional Knowledge

  • Act as a strategic business partner within the Offices of Business Services in the Poole College of Management, collaborating closely with leadership and departments to achieve college objectives.
  • Leverage data to inform key decision-making processes and drive organizational success across various initiatives.
  • Ability to ensure integrity of information systems, internal controls, and data, including recommending modifications as required.
  • Utilize in-depth knowledge of college operations, metrics, and institutional policies to support strategic planning and operational improvements.
  • Combine advanced program management skills with a strong understanding of institutional metrics to address complex challenges.
  • Provide actionable insights to departments within the college, ensuring alignment with overall goals.



Program Supervision and Administration

  • Establish clear expectations and provide direction to achieve program goals, such as centralizing data and enabling its effective use across departments.
  • Foster collaboration across college units to support cohesive and efficient operations.
  • Coach and facilitate the enhancement of employee competencies, guiding staff to develop skills aligned with organizational needs.
  • Address quality monitoring and performance improvement issues within the program or area of responsibility, maintaining high standards.
  • Review and approve moderately complex work findings and written reports, ensuring accuracy and thoroughness.
  • Ensure program rules and regulations are correctly interpreted and consistently applied in alignment with university policies.


Critical Thinking

  • Analyze moderately complex situations to identify challenges and opportunities, providing actionable recommendations that align with institutional priorities.
  • Provides practical solutions to complex problems and ensures decisions are well-informed and forward-thinking by integrating data insights with an understanding of college goals.


Change Management

  • Leads change initiatives that align with the evolving needs of the Poole College of Management.
  • Fosters a culture of innovation and adaptability, supporting teams in navigating transitions and optimizing processes to achieve strategic objectives.
  • Ability to remain flexible to meet constantly changing and sometimes opposing demands.


Communication and Marketing

  • Collaborate with administrators, faculty, and staff to present technical and strategic information in accessible and impactful ways, fostering understanding and driving collaboration.
  • Utilize data insights to inform communication strategies, enhancing stakeholder engagement and promoting organizational success.
  • Work closely with stakeholders to support institutional and departmental objectives, ensuring team alignment and mutual understanding.
  • Ensure accurate interpretation of data, program policies, procedures, rules, and regulations, providing clarification and support when needed.

Other Responsibilities
  • Other duties as assigned.
Qualifications


Minimum Education and Experience

  • Bachelor's degree in social sciences, statistics, or a related field.
  • Minimum of 4 years of experience in data analysis, preferably in a higher education setting.

Other Required Qualifications

  • Minimum of 4 years of experience in data analysis, preferably in a higher education setting.
  • Demonstrated proficiency in data analysis, data visualization, and data management.
  • Expert experience with google sheets or excel.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively.
  • A high level of attention to detail and accuracy.
  • Adaptability and willingness to learn new technologies and methodologies.

Preferred Qualifications

  • Master's degree preferred.
  • Familiarity with higher education data systems and reporting standards.
  • Experience with ability to learn the key workings and structure of the business school.
  • Experience with SAS VA, Tableau, or Smartsheet.

Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No
Commercial Driver's License required No
Recruitment Dates and Special Instructions


Job Open Date 02/06/2025
Anticipated Close Date Open until filled
Special Instructions to Applicants
Please include as attachments a cover letter, resume, and the contact information for at least three professional references.
Position Details


Position Number 00107803
Position Type EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 FTE
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Department ID 200101 - Dean's Office - Poole College Of Management
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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